Extended Stay America Select Suites - Orlando - Southpark - Equity Row

Business response:

Thank you for being our guest. We are sorry for the issues you experienced and regret the inconvenience caused. We have shared your feedback with our respective team members to see what went wrong so we can make further improvements. We hope to welcome you back soon. Sincerely, Hotel Management 

Business response:

David, thank you for being our guest. We are pleased to know you were impressed with our associates and that you had a pleasant time with us. However, we are sorry for the odor issue you encountered in your room. We have shared your feedback with the housekeeping team and hope to see you soon. Sincerely, Hotel Management 

Business response:

Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Thanks for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management 

Business response:

Zenaida, thank you for taking the time to review your stay with us. We are sorry you feel we did not merit the rate you paid. We conduct regular surveys to make sure we are competitively priced with hotels of the same caliber in our area. We appreciate your feedback and hope to have you as our guest again. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management 

Business response:

Elizabeth, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Rahman, we are so glad you enjoyed your time at Extended Stay America. Thank you for the nice rating, and we look forward to your next visit. Sincerely, Hotel Management 

Business response:

Ramon, thank you for your visit. We are glad to see you had an overall pleasant stay but apologize for failing to meet some of your expectations. It was good to have you here, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management