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Extended Stay America Select Suites - Orlando - Southpark - Equity Row
- Hotels
- Orlando, FL
About this business
Location details
4101 Equity Row, Orlando, FL, 32819, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Lorena, we are pleased to see your stay was a great one and thanks for your 4-star rating. All of us at Extended Stay America, look forward to hosting you again soon. Sincerely, Hotel Management
I like the place, I don’t like the construction close the building
Business response:
We enjoyed seeing your four-star rating and cannot thank you enough for it. On behalf of everyone here at Extended Stay America. We invite you to come back and stay with us again when in the area! Sincerely, Hotel Management
One stayed one night the staff was I stayed at the 1 studio the bathroom was dirty and so was the mini kitchen not very pleased. Probably won’t select that option again maybe the regular rooms are a different experience.
Business response:
Thank you for sharing your feedback. Although you had a pleasant stay, we apologize for the cleanliness issue. Your feedback is shared with our housekeeping team to be more diligent going ahead. We hope to have another chance to deliver you with an exceptional experience. Sincerely, Hotel Management
Business response:
Desiree, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Robert, thanks for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Great place to stay, friendly staff, clean room, comfy beds, laundry room,pet friendly hotel, safe location. Shopping center across the street. Walmart, Dennys, Burger King,petco, dollar tree, variety of other small shops. Great Mexican restaurant (Tacos El Rancho). Down the street. Disney world 15-20min drive. MMI about 10min away, Florida mall 15 min, airport 20min. This hotel does NOT offer free shuttle service to airport. Web site says they do offer, they DO NOT. Had to take Taxi it cost about $30. We went through a toll... read more
Business response:
Thank you for taking the time to review your stay at Extended Stay America. We're glad to know you loved your well-appointed room and that our location close to several local attractions was ideal for you. However, we're sorry for the inconvenience you had due to the wrong information on our website.We will verify the information on our website is current and accurate, so our guests are aware of our amenities and offerings. We hope to have the pleasure of hosting you again. Sincerely, Hotel Management
Business response:
Thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Smells bad but the hotel is ok for breakfast just coffee mini muffins and oatmeal
Business response:
Thank you for reviewing your stay. Although it seems you had an overall pleasant time, we are sorry for odor issue you experienced. Your feedback has been shared with the housekeeping team to be more diligent in their work ensuring that such mistakes are not repeated. Thanks again, and we look forward to welcoming you back soon so that we can make it up to you. Sincerely, Hotel Management
I arrived at the hotel and attempted to find the lobby where the continental breakfast was to be served, but could not find it anywhere. There were holes in the ceiling, and something gross running all down the wall below it. The hotel had a musky smell, and the staff was not pleasant, nor to be found. When I did find a staff member, I asked for an extra pillow, as my full sized bed only came with one... not enough for two people. I was told “I’ll see if I can find an extra, I may or may not have one”. The hallways were loud... read more
Business response:
Jackie, thank you for your review of our hotel. We are sorry you experienced so many difficulties during your stay with us. This is not the type of review we are accustomed to receiving, and it is very disappointing to read. Your comments will be shared with the team, and we will take the appropriate steps to prevent these issues from happening again. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Orlando - Southpark - Equity Row
How is Extended Stay America Select Suites - Orlando - Southpark - Equity Row rated?
Extended Stay America Select Suites - Orlando - Southpark - Equity Row has a 3.2 star rating with 2,491 reviews.
When is Extended Stay America Select Suites - Orlando - Southpark - Equity Row open?
Extended Stay America Select Suites - Orlando - Southpark - Equity Row is open now. It will close tomorrow at 12:00 a.m.