This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Orlando - Southpark - Equity Row
- Hotels
- Orlando, FL
About this business
Location details
4101 Equity Row, Orlando, FL, 32819, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for taking the time to share your rating. We are pleased you were overall satisfied with your stay with us. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
Breakfast They didn't offer continental breakfast as they said all they have was coffee muffins granola bars
Business response:
Thank you for reviewing your experience at our hotel. We are sorry to know our grab-and-go breakfast offerings weren’t to your satisfaction. Your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. We hope you’ll choose us again on your next trip to our area. Sincerely, Hotel Management
Ok It was a very nice stay my only problem was it wasn't the cleanest our sheets we're dirty and the bathtub..
Business response:
Krystal, thank you for visiting Extended Stay America. It makes us happy that we were able to deliver a pleasant stay. We have shared your feedback in regard to the cleanliness with our housekeeping team. We hope to have the opportunity to welcome you back. Sincerely, Hotel Management
Business response:
Maria, we are glad you liked some aspects of our hotel and overall your stay was enjoyable. However, we are sorry if you were disappointed with anything. We hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
Good hotel quiet location, clean, room clean, near to shopping
Business response:
Thanks for choosing to stay at Extended Stay America. We are happy to know our location was ideal for your needs and that you were satisfied with your stay with us. It was a pleasure to have you as our guest, and we hope to be your hotel of choice next time you are in this area. Sincerely, Hotel Management
Excellent It was amazing. Rooms were bigger than expected and really comfortable. Nice outdoor pool and pet friendly!
Business response:
Christopher, we appreciate you for choosing for Extended Stay America. It is a delight to know you were happy with the comfort of your well-appointed room and you were impressed with our pet-friendly policy. Thanks for your positive comments, and we look forward to welcoming you again soon to your home away from home. Sincerely, Hotel Management
Okay. Lights went out in the bathroom. Got a no smoking room but smelled like someone had been smoking in it for months. Good hotel other than that.
Business response:
Alexis, please accept our sincere apology for the issues you encountered with your room. We appreciate you bringing these issues to our attention and assure you that corrective measures have been taken. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
There are two Extended Stay buildings next to each other. We went to the one on Commodity Circle first by accident. That one looked much nicer than this one. The exteriors are the same but the interiors are much different. This one didn't have a lobby, just a counter that was always empty. I didn't feel very safe as the elevator is right by the door and no one watched the door. The rooms have been renovated but they are basic. The bathroom had small flecks of mildew on the ceiling and the air vent was rusty. Our room was nev... read more
Business response:
Thank you for your feedback. We are sorry you were disappointed with our housekeeping policy as well as our front desk service. Your comments have been shared with our concerned teams to ensure we redouble our efforts to provide the best-in-class hospitality. Also, to respect the privacy of our guests, our housekeeping service is conducted on a weekly basis, although we are always happy to provide it at your request for a minimal fee. We hope you will return so we can make it up to you. Sincerely, Hotel Management
Not worth the money! Poor pillows, not told about extra $30 for pet to stay.
Business response:
Thank you for choosing us. We are sorry that you weren’t happy with the overall comfort of the pillows in your bed. Also, we apologize you weren't informed about the pet fee. We will be sure our front office team communicates this more clearly going forward. Your business is appreciated, and we look forward to serving you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Orlando - Southpark - Equity Row
How is Extended Stay America Select Suites - Orlando - Southpark - Equity Row rated?
Extended Stay America Select Suites - Orlando - Southpark - Equity Row has a 3.2 star rating with 2,491 reviews.
When is Extended Stay America Select Suites - Orlando - Southpark - Equity Row open?
Extended Stay America Select Suites - Orlando - Southpark - Equity Row is open now. It will close tomorrow at 12:00 a.m.