This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Orlando - Southpark - Equity Row
- Hotels
- Orlando, FL
About this business
Location details
4101 Equity Row, Orlando, FL, 32819, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Tanesha, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your perfect rating and hope to see you again soon. Sincerely, Hotel Management
The location was pretty good. It was close to a lot of attractions but the hotel had a funky smell. When we were walking up to our room, the cleaning ladies were still in our room "cleaning". I don't think they finished because we found what appeared to be pubic hairs in the sink and in the ice trays.... oh they also don't have an ice machine so if you use the ice trays, make sure its clean.
Business response:
Thank you for your review. Although you liked our convenient location, we are sorry for the cleanliness issues you had while here. Your feedback has been shared with our housekeeping team to be more diligent in their efforts. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
good service. the utility such as electrical outlets in kitcen need repair. staff provided good service.
Business response:
Thank you for staying at Extended Stay America. We are glad you had a nice time here and that you liked our courteous service. We value your feedback as it will help us improve our facilities moving forward. We hope to have the opportunity to welcome you back. Sincerely, Hotel Management
A good place to stay. Traffic is terrible anywhere in Orlando, but the people were wonderful. The room was clean. Staff was helpful and concerned for my experience. It was obvious someone was smoking in their bathroom because the odor came through the bathroom vent. I reported it and staff looked for the source. It did not occur a second time. They allowed my dog for a fee. My negative experience had nothing to do with the hotel. I would recommend staying here.
Business response:
Julianne, thanks for the kind review of Extended Stay America and recommending us to others. We are delighted to know you liked your well-appointed room and were impressed with the courteous service provided by our staff. On behalf of everyone here, we invite you to visit us again soon. Sincerely, Hotel Management
Business response:
Princess, we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Business response:
Michael, we are pleased to see your stay was a great one and thanks for your 4-star rating. All of us at Extended Stay America, look forward to hosting you again soon. Sincerely, Hotel Management
The room had seen better days.
Business response:
Shannon, we appreciate you choosing our hotel and for providing your review. Although you had a pleasant stay, we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
I've been in other Extended Stay America and this one was inferior compering the others.
Business response:
Thank you for your stay. Our goal is to provide every guest with an outstanding visit, and from your review, it appears that we did not do that for you. We apologize the difficulties you experienced and hope you will give us another chance to provide a much better visit. Sincerely, Hotel Management
Business response:
Ivan, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Orlando - Southpark - Equity Row
How is Extended Stay America Select Suites - Orlando - Southpark - Equity Row rated?
Extended Stay America Select Suites - Orlando - Southpark - Equity Row has a 3.2 star rating with 2,491 reviews.
When is Extended Stay America Select Suites - Orlando - Southpark - Equity Row open?
Extended Stay America Select Suites - Orlando - Southpark - Equity Row is open now. It will close tomorrow at 12:00 a.m.