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Extended Stay America Select Suites - Orlando Sports Complex
- Hotels
- Orlando, FL
About this business
Location details
6451 Westwood Blvd., Orlando, FL, 32821, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I liked the location. Didn't care for the fact that the room didn't look clean nor did it look as if any attempt had been made to keep the rooms maintained...it looked dirty and that no one cared. Would guess not a dime had been spent on repair or upkeep in the last dozen years if not longer.
Business response:
Dear Tina, thank you for staying with us. We are glad you had a pleasant stay. However, please accept our apologies for the inconvenience caused at the hotel. We have taken note of your observations regarding the need to update and renovate, and we are currently having the same conversation with our Brand leaders. In the meantime, our housekeeping and engineering staff are committed to keeping our facilities clean, fresh, and up-to-date throughout our hotel. Considering our location, we hope to welcome you back soon! Sincere... read more
el desayuno no me gusto. es demasiado basico
Business response:
Dear David, thank you for taking time out of your day to post a review. Although we were happy to read that you enjoyed most aspects of your stay, we are sorry for the disappointment you had regarding the items we serve at breakfast. We have noted your concerns as we continuously strive to improve our services and want our guests to start their day off right. Thank you again for your feedback; it was a pleasure hosting your visit.Sincerely,Hotel Management
Nothing i really liked about it. I did not like the fact that there were no pillows available and that the room was not as clean as they promised.
Business response:
Dear Hector, thank you for sharing your review and the details surrounding your recent stay. We appreciate you bringing these issues to our attention. Our team's priority is ensuring every guest has a comfortable and relaxing stay, and we apologize that this was not your experience. We regret that our staff did not respond to your requests while you were here and apologize for that inconvenience. It was an honor to host your visit, and we hope you will give us another chance in the future.Sincerely,Hotel Management
Hotel en condiciones aceptables pero no excelentes, el cortinero de la ducha estaba en mal estado al igual que el techo del sanitario. Cocina completa operativa lo que es un beneficio
Close to seaworld & will do for a one night stay. Ok hotel if you just need a clean place to crash for the night. Bed was very firm which is not favorite but it was ok. Pillow were super squishy, no support. But it was a 10- 15 min drive from seaworld. It was convenient after a long day.
Business response:
Dear Heather, thank you for taking the time to write a review about your recent stay. Our main priority is to provide a comfortable stay for our guests; therefore, we apologize that you were not completely satisfied with our bedding. Our front desk is available around the clock to address issues such as this, and we would be happy to provide you with another room upon request or do whatever we can to make your stay as comfortable as possible. Although, we are glad that you found our location very convenient. We appreciate yo... read more
Frustrating! When I arrived, there was no water in the kitchen sink - I went to the desk on my way out the door to the store and told the clerk. When I got back, I waited a couple more hours then called down to the desk - she let me know that there was no maintenance available because it was Sunday and I could wait until tomorrow or change rooms. It wasn't a big deal at the time (I was alone so didn't really NEED the sink that night), so I just said it was fine for the night. Monday I was at a conference all day and came bac... read more
Business response:
Lilly, thank you for evaluating your stay. We sincerely apologize for the maintenance issue you encountered in your suite and the lack of attentiveness shown by our staff when you reported it. Although we are happy we were able to resolve the problem while you were here, we are sorry for the inconvenience this caused. We understand your frustration and are grateful for your patience. We do hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Orlando Sports Complex
How is Extended Stay America Select Suites - Orlando Sports Complex rated?
Extended Stay America Select Suites - Orlando Sports Complex has a 3.1 star rating with 3,014 reviews.
When is Extended Stay America Select Suites - Orlando Sports Complex open?
Extended Stay America Select Suites - Orlando Sports Complex is open now. It will close tomorrow at 12:00 a.m.