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Extended Stay America Select Suites - Orlando Sports Complex
- Hotels
- Orlando, FL
About this business
Location details
6451 Westwood Blvd., Orlando, FL, 32821, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Location entrance was a little confusing the first time. Room had very few perks to it and the facilities had not bonus like fitness or pool.
Business response:
Rod, thank you for reviewing your stay at Extended Stay America. We certainly understand that you were expecting some amenities our property lacks, and we are sorry for the inconvenience this caused. Your constructive feedback will help us better understand what our guests are looking for. We appreciate your business and hope you will be back to see us on your next visit to our area. Sincerely, Hotel Management
Clean property is ok. Breakfast is really little and bad quality. There are extra fees if you want your room to be cleaned every day. Kitchen supplies is not enough for all the rooms. Overall experience is not that good
Business response:
We apologize for falling short of your expectations for a perfect stay. Your feedback regarding our breakfast offerings is shared with the concerned individuals in an effort to deliver better guest experiences going ahead. We understand the frustration you experienced and sincerely hope you will provide us another opportunity to serve you. Sincerely, Hotel Management
worn out rooms that needed repair in a few areas.
Business response:
Thank you for choosing to stay with us. We are sorry for the disappointment you had regarding the overall condition of our suites. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. We hope you will consider giving us another chance to redeem ourselves in the future. Sincerely, Hotel Management
For the price, not bad! Less than 1 minute from SeaWorld and close enough to Universal Studios. Plus, the staff was extremely pleasant!
Business response:
Michelle, our gratitude for reviewing your stay at Extended Stay America. We are glad to know you found us to be a good value and that you were impressed with our courteous associates as well as the ideal location with easy access to the SeaWorld and Universal Studios. Thank you for taking the time out of your busy day to recognize our efforts. We hope to welcome you again soon! Sincerely, Hotel Management
the best thing about the hotel is the free parking and there are no extra fee from the hotel, other than that don't expect much. Room was not clean well, bathroom had a humid smell, water leak that would stop. rug was dirty, there was a dead roach under the bed, bad pillows.
Business response:
On behalf of our team, we appreciate you staying with us and providing a review. Our team is committed to providing clean, comfortable, and well-maintained suites for our guests, and we apologize this was not the case during your stay. Please know your feedback has been shared with the appropriate team to ensure a review of our processes. Thank you for your feedback, and we would appreciate the opportunity to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Orlando Sports Complex
How is Extended Stay America Select Suites - Orlando Sports Complex rated?
Extended Stay America Select Suites - Orlando Sports Complex has a 3.1 star rating with 2,899 reviews.
When is Extended Stay America Select Suites - Orlando Sports Complex open?
Extended Stay America Select Suites - Orlando Sports Complex is open now. It will close tomorrow at 12:00 a.m.