Extended Stay America Select Suites - Orlando Sports Complex

Business response:

Kshitij, thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management 

Business response:

Michael, thank you or sharing your wonderful rating about your experience at the Extended Stay America. We are happy to see your stay with us was perfect in all the ways and hope we have the pleasure of hosting you again soon. Sincerely, Hotel Management 

Business response:

Aristides, thank you for choosing Extended Stay America for your needs. We are pleased to know you liked our convenient location and that you were impressed with the service of our courteous staff. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

We appreciate you choosing our hotel and for providing your review. Although you were satisfied with our service and facilities, we are sorry as we couldn't hit the mark of your expectations for a perfect visit. It was a pleasure serving you, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Elizabeth, thanks for the feedback. We are delighted to read you liked the cleanliness of your room and that our location was perfect for your needs. We value your feedback as it will help us improve our facilities moving forward. Thank you for choosing Extended Stay America. We look forward to welcoming you back. Sincerely, Hotel Management 

Business response:

We are pleased your stay was a fantastic one and thanks for your nice rating. All of us at Extended Stay America look forward to having you stay with us again. Sincerely, Hotel Management 

Business response:

Amanda, thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management 

Business response:

Evandro, we apologize for the odor issue you encountered during your stay. We work hard to provide a clean and comfortable environment for your stay and we're sorry that the smell compromised your experience. We have alerted our housekeeping department and we are working to rectify the issue. We appreciate you alerting us to this issue, and we hope that you will come back and stay with us again. Sincerely, Hotel Management 

Business response:

Russell, thank you for posting a review of your experience at Extended Stay America. It was a pleasure knowing everything went well during your stay and that we could meet your expectations for an excellent stay. Your constructive feedback is appreciated, and we hope you will come back to see us soon. Sincerely, Hotel Management