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Extended Stay America Select Suites - Orlando Sports Complex
- Hotels
- Orlando, FL
About this business
Location details
6451 Westwood Blvd., Orlando, FL, 32821, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very close to convention center, within easy walking distance.
Business response:
Thank you for choosing to stay at Extended Stay America. We are delighted to read you had an enjoyable stay and our location was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back! Sincerely, Hotel Management
Business response:
Michael, thank you for choosing Extended Stay America and for the wonderful rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
I liked the location of the hotel. There is an odor in the hotel. The room was clean however we had ants in our room and there was an odor. I stayed there with my boyfriend for 4 nights and overall i would stay there again.
Business response:
Thank you for taking the time to evaluate your stay. It is good to know that you liked our convenient location, but we are sorry you had some cleanliness issues you had in your room and the inconvenience it caused. Please know your feedback has been shared with the entire team to ensure a review of our processes. It is good to know this did not overshadow your otherwise positive stay with us and that you will choose us again in the future. Sincerely, Hotel Management
Good if u can tolerate the smell The halls smelled pretty bad like smoke and pot but overall our stay was decent!!
Business response:
Thank you for being our guest at Extended Stay America. We are glad your overall visit was pleasant. Your concern regarding the odor will be shared with our housekeeping team so that they will be more diligent in their work. We hope to have a chance to make your next stay a much better one. Sincerely, Hotel Management
The lobby needs to be cleaned regularly. The counter was smudgy and dusty. Glass need to be cleaned on doors. The room was beautifully clean and comfortable. Breakfast was good.
Business response:
Kathy, it was a pleasure to have to you as our guest at Extended Stay America. We are delighted to read you took advantage of our complimentary grab-and-go breakfast and impressed with your room. Your feedback will be shared with our housekeeping team so that corrective measures can be taken. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management
Extended Stay is the hotel. Best hotel you can get for the low price. That's in the vicinity of Disney world and SeaWorld.
Business response:
Thank you for taking the time to post a nice review of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Not the service I expect with the brand. Got bad info from check in desk reagrding possibility of check in and payment. One agent at the hotel gave better info than when I called the front desk. Seems like there are two businesses running the property and they need to communicate better. Housekeeping is friendly but the rooms felt trashed. Its a high volume place and you feel it. Place seems understaffed and poorly managed.
Business response:
Thank you for sharing your feedback. We are pleased to know overall you had a pleasant stay, but we are sorry for the service issue you encountered. We are reviewing this situation to see what went wrong so we can avoid this in the future. We hope you will consider giving us another opportunity to provide you with the outstanding service you should receive when staying with us. Sincerely, Hotel Management
Business response:
Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Hotel didn’t seem to be the cleanest! Halfway smelled like fish and the rooms were not the cleanest. Floors had dirt and trash in them.
Business response:
Thanks for taking the time to review our hotel. We apologize for the odor issue you encountered and regret the inconvenience caused. We have asked our housekeeping staff to make sure this room receives a deep clean to remove the smell and also to thoroughly inspect the suite before accommodating to our guests. We appreciate your feedback and hope to host you back in the future Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Orlando Sports Complex
How is Extended Stay America Select Suites - Orlando Sports Complex rated?
Extended Stay America Select Suites - Orlando Sports Complex has a 4.3 star rating with 1,647 reviews.
When is Extended Stay America Select Suites - Orlando Sports Complex open?
Extended Stay America Select Suites - Orlando Sports Complex is open now. It will close tomorrow at 12:00 a.m.