Extended Stay America Select Suites - Orlando Sports Complex

Business response:

Thank you for choosing to stay with us. Although you liked the spaciousness of your room, we apologize for the maintenance issues you encountered in your room. We appreciate you bringing these issues to our attention, and we want to let you know our team is working to address the problems you mentioned. We hope to have another chance to deliver you with an exceptional experience. Sincerely, Hotel Management 

Business response:

Thank you for your nice rating and letting us know that your stay at Extended Stay America was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management 

Business response:

Thanks for the 5-star review of Extended Stay America. We are thrilled to know you liked our well-maintained property and that our courteous staff made your stay a home-like one. On behalf of everyone here, we thank you for the recognition and invite you to visit us again soon. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management 

Business response:

Please accept our sincere thanks for reviewing your stay at Extended Stay America. We are delighted to read that our well-kept property and hospitality made such a wonderful impression on you. Your recognition of our efforts will serve to motivate us even more! It was our pleasure to have you as our guest, and we can’t wait to host you again on a future visit to the area. Sincerely, Hotel Management 

Business response:

William, we are so glad you enjoyed your time at Extended Stay America. Thank you for the nice review, and we look forward to your next visit. Sincerely, Hotel Management 

Business response:

Thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

We appreciate you choosing to stay at Extended Stay America and taking time to write a review. It's great to know you had an enjoyable stay and you found us to be a good value. We would like to inform you that as we have refrigerators in all our rooms which includes ice trays for your convenience, we do not have ice machines on our property. We hope you will visit us again. Sincerely, Hotel Management 

Business response:

We appreciate your loyalty to our brand, and we are so glad we could welcome you at Extended Stay America. It’s nice to read you had a comfortable stay and liked our well-kept property. Your feedback regarding the bedding will be shared with our team so that corrective measure can be taken. We value your business and hope you will come back and stay with us again soon. Sincerely, Hotel Management