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Extended Stay America Select Suites - Orlando Sports Complex
- Hotels
- Orlando, FL
About this business
Location details
6451 Westwood Blvd., Orlando, FL, 32821, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
They assigned us a room that was already occupied. Then assigned us another room. But then assigned that room to another couple. So I wasn't feeling very secure of leaving anything in my room. Also the toilet in our room was broken so we had to remove the top in order to flush. The remote to the TV. Only turned on and off. The volume and the channel up and down button did not work. The beds are old I guess since they have that worn out marking on it which was not very pleasant to sleep on. The property is located in a nice a... read more
Business response:
Thanks for the feedback. We are glad to read you liked our overall pleasant visit as well as our location. However, we are sorry for the issue you experienced in your room. Your concerns have been shared with the respective team so that corrective measure can be taken. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management
Business response:
Thank you for your nice rating and letting us know that your stay at Extended Stay America was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
My second visit staying at this hotel. I enjoy each visit, location is great.
Business response:
Good Day, Thank you for your review of our property. I would love to know more about your stay and how we could improve our services to have made your experience a 5 out of 5.
The hotel staff were nice. However, the hotel lacked some basic services. For example, I asked for an extra pillow, but they didn't have any extras. Later on, I asked for a first aid kit for some band aids because I cut my skin and they didn't have a first aid kit or band aids
Business response:
Thank you for staying at our hotel and for sharing your concerns. Please accept our apologies for our lack of responsiveness while you were here. The service that you described is not typical for us, and steps have been taken to address the issue. We hope you will choose us again so we can provide you with a more satisfactory stay. Sincerely, Hotel Management
Business response:
Thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management
Business response:
Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Stay was decent. The worst part about the property was the breakfast. No options, only bagels and frozen waffles that weren't froze. First day there was one option of cereal but not the others. First day there was no syrup for the waffle. Any of the stay there was no cream cheese for the bagels. Just a very poor breakfast option.
Business response:
Thank you for reviewing your experience at our hotel. Although you had an overall comfortable stay, we are sorry to know our grab-and-go breakfast offerings weren’t to your satisfaction. Your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. We hope you’ll choose us again on your next trip to our area. Sincerely, Hotel Management
Cleaning services please Soso
Business response:
JUNHAK, thank you for providing us with details about your stay. We sincerely apologize if our housekeeping services were not shared with you at check-in. While this service is designed for long-term guests, offering minimal intrusion to their home-like stay, we are happy to offer it to you at a minimal fee. Towels and linens may be exchanged at the front desk anytime and complimentary. We are grateful for the feedback you provided and hope you will choose to stay with us again. Sincerely, Hotel Management
Due to leaking bath tub faucet, it makes noise
Business response:
Thank you for choosing Extended Stay America. We are happy to see you had a pleasant time with us, but we are sorry for the maintenance issue you encountered. Rest assured, your feedback has been shared with the respective team to address these issues immediately. Thank you again, and we look forward to your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Orlando Sports Complex
How is Extended Stay America Select Suites - Orlando Sports Complex rated?
Extended Stay America Select Suites - Orlando Sports Complex has a 4.3 star rating with 1,663 reviews.
When is Extended Stay America Select Suites - Orlando Sports Complex open?
Extended Stay America Select Suites - Orlando Sports Complex is open now. It will close tomorrow at 12:00 a.m.