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Extended Stay America Select Suites - Panama City - Callaway

3.2
  • Hotels
  • Callaway, FL

About this business

HospitalityHotels

Location details

902 N. Tyndall Parkway, Callaway, FL, 32404, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.21,148 reviews
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Trevor's profile image
Trevor 
3 months ago

If you are in town for business, location is fine. However, this Hotel is not close to the Beach. It took 25 minutes to drive there withOUT traffic. No ice machines available (I was told at the front desk I had to make your own cubes in the room - which is not guest friendly. So, I had to go back out and buy ice at the store. Air conditioning units need an upgrade. Mine got the room to 76 at best even when set at 70 and running all night long. The room was clean but the smoke smell in the hallway from the lobby loiterers (al... read more

Business response:

Dear Trevor, Thank you for sharing your recent experience with us. We appreciate your feedback and are sorry to hear that your stay did not meet your expectations. While we’re pleased the room was clean and the location met your business travel needs, we sincerely regret the inconveniences you encountered. These are not the impressions we want our guests to leave with, and your observations have been shared with our operations team for immediate review and action. We also understand your frustration regarding the incidental ... read more

Sandra's profile image
Sandra 
3 months ago

The rooms were clean. Only 2 wash clothes and towels for 2 people. The air wasn't working properly in both rooms we had. No iron or ironing board. No ice machine 

Business response:

Dear Sandra, Thank you for taking the time to share your thoughts about your recent stay. We're glad to hear the cleanliness of the rooms met your expectations, but we sincerely apologize for the shortfalls in amenities and room comfort. Please allow us to review your room to ensure that all rooms are properly equipped and ready for our guests. Your feedback is incredibly helpful as we work to enhance our guest experience. We hope to have the chance to welcome you back and provide the stay you truly deserve. Sincerely, Hotel... read more

Takesha's profile image
Takesha 
3 months ago

Business response:

Thank you for staying with us 

Jennifer M's profile image
Jennifer M 
3 months ago

It was great 

Business response:

Thank you for staying with us and giving us a perfect score! We hope to see you again. 

Randolph's profile image
Randolph 
4 months ago

Not great. I had to change rooms within 15 minutes of getting there and unpacking. The TV wasn't working. No phone in the room so I had to go to the front desk to tell them about the TV. 

Business response:

Dear Randolph, Thank you for your feedback. We apologize for the inconvenience you experienced with your initial room and the non-functioning television. We understand how frustrating it must have been to change rooms shortly after arrival and to face difficulties reporting the issue without an in-room phone. Your comments highlight important areas where we can improve communication and guest comfort. We appreciate you bringing this to our attention and hope to have the chance to welcome you back so we can provide you with t... read more

Barbara's profile image
Barbara 
4 months ago

Meets my needs. All the basics and a a bit more. 

Business response:

Thank you for staying with us, We hope to see you again! 

Morgan's profile image
Morgan 
4 months ago

There was trash everywhere outside 

Business response:

Dear Guest, Thank you for choosing us. We apologize for the housekeeping issues around the hotel that negatively impacted your time here. We have discussed this with our staff and are grateful for your patience and valuable feedback. Apart from this, we hope you had a pleasant time here. Please allow us to serve you better on your return to our city. Sincerely, Hotel Management 

Lothan's profile image
Lothan 
5 months ago

The staff here is su 

Business response:

Thank you for giving us a perfect rating! Hopefully we will see you on your next trip to Panama City. 

Michaela's profile image
Michaela 
5 months ago

Business response:

Thank you for staying with us! 

Frequently asked questions about Extended Stay America Select Suites - Panama City - Callaway

How is Extended Stay America Select Suites - Panama City - Callaway rated?

Extended Stay America Select Suites - Panama City - Callaway has a 3.2 star rating with 1,148 reviews. 

When is Extended Stay America Select Suites - Panama City - Callaway open?

Extended Stay America Select Suites - Panama City - Callaway is open now. It will close tomorrow at 12:00 a.m.