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Extended Stay America Select Suites - Pensacola - Northeast
- Hotels
- Pensacola, FL
About this business
Location details
12050 Scenic Highway, Pensacola, FL, 32514, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Excellent stay
The stay was fine the room was on the dirty side. We have stayed there before and it overall was good
Business response:
Dear chris, Thank you for your feedback. We're pleased to hear that you generally enjoy your stays with us. We apologize for the room not meeting your expectations this time and will address this issue with our team. Your comments are valuable in helping us maintain high standards, and we hope to provide you with an improved experience on your next visit.SincerelyHotel Management
Like it
Business response:
Dear Kevin, Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay with us. Providing a pleasant experience is our goal, and we appreciate your recognition. We look forward to welcoming you back to Extended Stay America for another great stay in the future.Sincerely,Hotel Management
kitchen
Terrible experience Room wasnt ready at check in time. Hallways smelled like Marijuana. Floors were sticky and unswept. Woke up to a roach crawling on me and then noticed one on my son's bed. Also, long hairs on the tub...I have a shaved head so they weren't mine. Can't get out of here quick enough. This review wouldn't let me upload pics of the roaches....imagine that.
Business response:
Dear Guest, We apologize for the disappointing experience during your recent stay. Your feedback is concerning, and we take these matters seriously. Our promise to our guests includes a commitment to providing a clean, fresh environment. Therefore, we are very sorry that we did not meet these expectations. We will address this immediately, and we genuinely appreciate your bringing this to our attention. We hope you give us another chance to show you the outstanding stay you deserve and that we are known for providing.Sincere... read more
Frequently asked questions about Extended Stay America Select Suites - Pensacola - Northeast
How is Extended Stay America Select Suites - Pensacola - Northeast rated?
Extended Stay America Select Suites - Pensacola - Northeast has a 3.2 star rating with 1,992 reviews.
When is Extended Stay America Select Suites - Pensacola - Northeast open?
Extended Stay America Select Suites - Pensacola - Northeast is open now. It will close tomorrow at 12:00 a.m.