This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Pensacola - Northeast
- Hotels
- Pensacola, FL
About this business
Location details
12050 Scenic Highway, Pensacola, FL, 32514, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
My stay The room wasn't clean because they only have maid services every 14 days and no iron or ironing board but other than that it was okay
Business response:
Dear Kimberly, Thank you for sharing your experience. We apologize for any inconvenience regarding our housekeeping frequency and the availability of ironing amenities. We appreciate your understanding of our operational procedures. Despite these challenges, we are glad to hear that, overall, your stay was satisfactory. Your feedback is invaluable as we continuously strive to improve our services and amenities. Should you choose to stay with us again, we'll do our best to ensure a more seamless experience. We hope to have th... read more
Stay away from the first floor, to avoid the cockroaches and extra noise. Although, every floor sounds like a dog kennel, at various times of the day, like 5 in the morning I regrettably got to wake up to. There was one younger female with short dark hair that seemed to be in a “bad day” mode, everyday. Quite grumpy, to be sure. Other than all that, the place is tolerable for the rate Expedia.com gave it to me for.
Business response:
Dear Mark, We appreciate your feedback and apologize for any inconvenience you experienced during your stay. We strive to provide a comfortable environment for all our guests and will address your concerns internally. Your insights are valuable as we continually work to enhance our services. Thank you for choosing us for your accommodation needs, and we hope to welcome you back for a more enjoyable experience in the future.Sincerely,Hotel Management
Do better with pest control There was roaches lives ones and dead ones in the room and bathroom no hot water for 2 days
Business response:
Dear Shenika, Thank you for taking the time to provide us with your feedback of your stay at Extended Stay America. We are deeply sorry for the unsatisfactory experience you had during your stay. Your feedback regarding cleanliness and the lack of hot water is alarming and unacceptable. Immediate action has been taken to address these issues, including a thorough inspection and pest control measures. Please accept our sincerest apologies for any inconvenience caused. We are committed to ensuring a comfortable and enjoyable s... read more
Frequently asked questions about Extended Stay America Select Suites - Pensacola - Northeast
How is Extended Stay America Select Suites - Pensacola - Northeast rated?
Extended Stay America Select Suites - Pensacola - Northeast has a 3.1 star rating with 1,957 reviews.
When is Extended Stay America Select Suites - Pensacola - Northeast open?
Extended Stay America Select Suites - Pensacola - Northeast is open now. It will close tomorrow at 12:00 a.m.