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Extended Stay America Select Suites - Pensacola - Northeast
- Hotels
- Pensacola, FL
About this business
Location details
12050 Scenic Highway, Pensacola, FL, 32514, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Meh… Room was clean and basic needs were met. Definitely fits the definition of economy with many things that cost extra. It was pretty noisy and the smell of weed lurked everywhere. The upside was that it was pet friendly and our dog was clearly welcome.
Business response:
Dear Hallie, Thank you for sharing your experience. We're pleased to read that you found the room clean and that our pet-friendly environment met your needs. However, we apologize for any noise disturbances and the inconvenience caused by the unpleasant smell. We understand the importance of a comfortable and peaceful stay, and we're actively working to address these concerns. Your feedback is valuable, and we appreciate your understanding as we strive to enhance our guest experience. We hope to welcome you back for an even ... read more
I did not like the fact when I made the reservation online it included breakfast, but when I got there I was advised it was not true for that location. Also, one of the bed sheets had stains. Definately could be better. The staff was very nice.
Business response:
Dear Lisseth, Thank you for sharing your feedback. We apologize for any confusion regarding the breakfast inclusion and appreciate your understanding. Your comments about the bed sheet have been noted, and we'll address them with the teams to enhance our offerings. We're pleased to hear that you found our staff accommodating. We value your insights and hope to have the opportunity to improve your experience in the future.Sincerely,Hotel Management
GM and staff are nice. My bed was extremely uncomfortable and pillows were thin and old. For $55.00 a night what more can one expect.(?)
Business response:
Dear Stephen, Thank you for taking the time to write a review about your recent stay. Our main priority is to provide a comfortable stay for our guests; therefore, we apologize that you were not completely satisfied with our beds. We will look into this matter; thank you for letting us know. We are happy that our hospitality and other outstanding features helped make this a pleasant experience for you. We hope to welcome you back in the future. Sincerely,Hotel Management
Very nice
The place smelled bad and elevator was broken and I don’t know if they have a flood as some rooms had vacuums or fans going with plastic wrap around doors which smelled of mildew
Business response:
Dear David, We apologize for the inconveniences you experienced during your stay. While we understand your concerns, please know that we take your feedback seriously and will work to address these issues. Our team will investigate the odor and the broken elevator to ensure these problems are resolved promptly. Thank you for bringing this to our attention, and we hope to provide a better experience if you choose to stay with us again in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Pensacola - Northeast
How is Extended Stay America Select Suites - Pensacola - Northeast rated?
Extended Stay America Select Suites - Pensacola - Northeast has a 3.2 star rating with 1,992 reviews.
When is Extended Stay America Select Suites - Pensacola - Northeast open?
Extended Stay America Select Suites - Pensacola - Northeast is open now. It will close tomorrow at 12:00 a.m.