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Extended Stay America Select Suites - Pensacola - Northeast
- Hotels
- Pensacola, FL
About this business
Location details
12050 Scenic Highway, Pensacola, FL, 32514, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff was amazing and so was the guest. If there was any problems the staff fixed them fast
Business response:
We are so happy to know that you enjoyed your stay with us! We loved having you and look forward to seeing you the next time your travels bring you our way!
Okay for a extended stay. Have to pay for clean towels otherwise have to wash your own that they provide 2 at beginning of stay. No housekeeping.
Business response:
Thank you for your feedback, Mon. Please accept our sincerest apologies for the issues that you experienced with the towels during your time with us. Our staff does their absolute best to ensure a super clean and fresh stay, along with superior customer service. We can't apologize enough that we fell short in these areas but hope that all your future travels are wonderful ones.
Night shift should be more professional and room could’ve been cleaner I put on a brand new pair of socks walked around on the hard floor just for my socks to turn black on the bottom 😭 When I first arrived my room key didn’t work so I had to stay in the room all night without leaving because I wouldn’t have a key to get back . Resolution was the next morning with a fixed key . The next day the fire alarm lasted for hours . Overall semi satisfied
Business response:
Thank you for your comments. We are shocked to hear that this was your experience since one of our main goals is to provide a super clean stay that is full of hospitality. We can assure you that we will use your feedback to address these concerns with our team at the property so that we can improve in these areas for all our future guests. Thank you for allowing us to host you and we wish you all the best in your future travels.
Business response:
We are so happy to know that you enjoyed your time at our hotel! We hope to see you again the next time you are in the area!
Nice place to stay.needs a more bathroom supplies.
Business response:
We appreciate the thoughtful feedback and we'll use it to help us improve. Thank you for the review and we're glad you enjoyed an all-around great stay!
Good
Business response:
Thank you for such a wonderful rating, Sergei! We are overjoyed to learn that experienced such a pleasant stay during your time with us! Please come back to see the next time your travels bring you this way!
Clean rooms and very wuietfore the location, need to add more pillows for the beds though.
Business response:
What a wonderful rating and thoughtful suggestion! We are so happy that your overall stay was a pleasant one, Gretchen! We hope you come back soon to see our improvements!
Business response:
Thank you for taking the time to rate our hotel. We are beyond thrilled that you enjoyed such a pleasant stay! Please come back and see us the next time you are in the area!
Good installation but the floor should be clean, and the else about the price and Hotel, I thought expensive.
Business response:
Thank you for your feedback, Marcel. We are so sorry for the issues that you had with the cleanliness of the floors, and that our rates did not meet your expectations. We are always looking for ways to improve and will use your feedback to help us do just that. Thank you for allowing us to host you and we hope to see you again the next time you are in the area.
Frequently asked questions about Extended Stay America Select Suites - Pensacola - Northeast
How is Extended Stay America Select Suites - Pensacola - Northeast rated?
Extended Stay America Select Suites - Pensacola - Northeast has a 3.1 star rating with 1,957 reviews.
When is Extended Stay America Select Suites - Pensacola - Northeast open?
Extended Stay America Select Suites - Pensacola - Northeast is open now. It will close tomorrow at 12:00 a.m.