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Extended Stay America Select Suites - Pensacola - Northeast
- Hotels
- Pensacola, FL
About this business
Soak up the sun at Extended Stay America Select - Pensacola - Northeast! We are the perfect location for business travelers, students, tourists and those relocating to the Pensacola, FL area who need to find a home away from home for several nights, a week, a month or even longer. Our hotel is only 2 miles from the University of West Florida. From our location, you can easily visit local attractions such as Pensacola Beach, Gulf Islands National Seashore, the Pensacola Lighthouse & Maritime Museum and the National Naval Avia... read more
Location details
12050 Scenic Highway, Pensacola, FL, 32514, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Short on amenities room reserved not available It was a okay value for the price paid but there are absolutely no amenities. This property was chosen because of the kitchenette but there is not one utensil, one plate or even one plastic cup included in the room. No toaster or even a coffee maker. Plus no coffee available in lobby, ever. In fact, there is no lobby. We arrived to find that we were given a room with one bed and a sofa hide a bed that I would not let my dog sleep on, even though we reserved a room with 2 beds, a... read more
Business response:
Thank you for the detailed feedback. It is important for us to know how we're coming across and it sounds like we were not what you expected to say the least. We do have many very happy guests who want a simple, affordable stay - a great place at a great price. It sounds like our accommodations did not meet your needs and we are sorry we disappointed you.
Business response:
We are glad our accommodations met your needs during this stay. Thank you for the good rating.
The property is in a good location, it's quiet, and clean. The only issue I had while staying here was the elevators went out during check out. We had to carry all of our belongings down the stairs.
Business response:
Thank you for your feedback. We're sorry the elevator was not functioning at peak performance during your stay and was not operating when you checked out. We appreciate hearing from you and we're glad your overall stay was a good one.
The staff was very friendly, clean rooms. Disappointed there was no ice machine, wi-fi wouldn’t stay connected, and there was something wrong with the cable/satellite. No matter what channel we tried watching, the channel would freeze and the screen would be “grainy” (for lack of better words).
Business response:
Thank you for the great review of our hotel. We are glad to hear you enjoyed your stay with us and our super clean rooms but we're sorry to hear the Wi-Fi, lack of ice machine, and problem with your TV reception were problematic and took away from your overall pleasant stay. We apologize for these inconveniences and we will use your feedback to help us improve.
I didn't realize that it was an extended stay hotel until I got there. The wifi costed extra. Laundry was $5 per load. The hotel only washes towels and sheets every 14 days. They provided a 2 burner cooktop with no dishes or coffee pot. If you are there for work and just need a place to sleep it's fine. I would not stay there again.
Business response:
Thank you for your comments. You are right that we welcome extended stay as well as nightly guests. We are so sorry our accommodations did not meet your needs during this stay.
Business response:
Thank you for staying with us. We hope to see you again.
Why The bed was small , and why have to pay for soap?
Business response:
Thank you for your feedback. I'm so sorry you found the bed small and were not aware of our amenity packages. We include the basics in the rate and then allow guests to customize so they pay only for what they want to use. Best wishes in your next travels.
The hotel is under renovation and they are doing a really nice job. I requested a non smoking room however and that was not met. My whole travel bag smells like an ashtray now and I can't breathe well. I requested to move but they said it was the only room available.
Business response:
Thank you for your comments. We are glad you enjoyed our updates but so sorry to hear that you were disappointed with your room type because of smoke odors. It is so unpleasant to smell smoke odors when those odors are offensive to us. We apologize for this and will use your feedback to help us improve.
Business response:
Thank you for the good rating. We are glad you were pleased with your stay.
Frequently asked questions about Extended Stay America Select Suites - Pensacola - Northeast
How is Extended Stay America Select Suites - Pensacola - Northeast rated?
Extended Stay America Select Suites - Pensacola - Northeast has a 4.3 star rating with 1,073 reviews.
When is Extended Stay America Select Suites - Pensacola - Northeast open?
Extended Stay America Select Suites - Pensacola - Northeast is open now. It will close tomorrow at 12:00 a.m.