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Extended Stay America Select Suites - Pensacola - Northeast
- Hotels
- Pensacola, FL
About this business
Location details
12050 Scenic Highway, Pensacola, FL, 32514, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Office manager It’s was a very clean hotel
Business response:
We are so happy to see that we left such a great impression on you! We truly appreciate you for choosing WoodSpring Suites for your traveling needs!
It was close to the college and a good price. The room was spartan but comfortable. The bathtub was not cleaned properly there was hair in it when we arrived. It was an okay experience.
Business response:
Thank you for taking the time to review our hotel. We are so glad that you appreciated our terrific staff but we’re disappointed that you had a negative impression of our rooms. We work hard to deliver super clean rooms and we’re sorry we let you down during this stay. We hope you’ll think of us the next time your extended travels bring you in the WoodSpring Suites Hotel area to give us another chance to deliver a much better experience.
Business response:
Thank you for reviewing your stay with us. We hope your overall stay met your needs and that you'll come again for a simple, basic and clean stay. Thank you so much for choosing WoodSpring Suites!
The elevator was broken most of the time. Very thing else was fantastic. Room, laundry, location, all great
Business response:
Thank you for taking the time to share your feedback with us, Star. We apologize for the elevator malfunction you experienced during your stay. We are making the necessary changes to provide a pleasant experience for our guests. We hope you give us the opportunity to provide you with a much better positive experience on your next visit and are happy to see that our accommodations met your needs overall.
Overall is good. Unfortunately, the rooms are not sufficiently noise proofed for the neighboring room, the guest had TV on 24 hours?
Business response:
Thank you for taking the time to review your stay with us. We are so sorry for the disruptive noises that you experienced and for any inconvenience that it caused during your time with us. Our staff works diligently to address these types of concerns as soon as they are made aware and we apologize that this did not happen for you. We do appreciate you letting us know how we are coming across and wish you all the best in your future travels.
I liked the location, and the staff was very helpful. Someone was smoking in the room next doir and it was getting into my room from the exhaust fan.
Business response:
Hello. We are so sorry to hear about the issues that you experienced with the smoke smell during your time with us. We know that it is a huge inconvenience and has an impact on your overall stay with us. We apologize that this happened and are happy that our friendly and helpful staff were able to offer you a pleasant experience.
This property is very basic. We were looking for a room just to lay down or head get some sleep and continue on down the road at a cheap cost and this room did it.
Business response:
We hope our Simple philosophy was just what you were looking for and we appreciate hearing from you! We are so glad our accommodations met your needs during this stay and we are delighted that it was a 'Simple. Done Better.' experience for you.
Very budget. Sharing a stark room with cockroaches & neighbors smoking weed all day & night, thanks, smell ya later. There's a tiny kitchen but any dishware, etc, will cost an arm & leg. Surprisingly scary clientele out in the parking lot at all hours, blasting music & smoking, lurking around. Good for me that I'm a mean-looking dude when I need to be.
Business response:
Thank you for taking the time to review your stay with us. We are so sorry that your visit was interrupted by disruptive smells, insect sightings and cleanliness issues. It is troubling to see that this was your experience with us and that we left you with such a bad impression. Let me assure you that we will forward your feedback to the property so that they are made aware of the concerns that you mentioned. We apologize for any inconvenience that you experienced because of these issues but wish you all the best in your fut... read more
Frequently asked questions about Extended Stay America Select Suites - Pensacola - Northeast
How is Extended Stay America Select Suites - Pensacola - Northeast rated?
Extended Stay America Select Suites - Pensacola - Northeast has a 3.2 star rating with 1,992 reviews.
When is Extended Stay America Select Suites - Pensacola - Northeast open?
Extended Stay America Select Suites - Pensacola - Northeast is open now. It will close tomorrow at 12:00 a.m.