This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Pensacola - Northeast
- Hotels
- Pensacola, FL
About this business
Location details
12050 Scenic Highway, Pensacola, FL, 32514, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for reviewing your stay with us. We hope your overall stay met your needs and that you'll come again for a simple, basic and clean stay. Thank you so much for choosing WoodSpring Suites!
The elevator was broken most of the time. Very thing else was fantastic. Room, laundry, location, all great
Business response:
Thank you for taking the time to share your feedback with us, Star. We apologize for the elevator malfunction you experienced during your stay. We are making the necessary changes to provide a pleasant experience for our guests. We hope you give us the opportunity to provide you with a much better positive experience on your next visit and are happy to see that our accommodations met your needs overall.
Overall is good. Unfortunately, the rooms are not sufficiently noise proofed for the neighboring room, the guest had TV on 24 hours?
Business response:
Thank you for taking the time to review your stay with us. We are so sorry for the disruptive noises that you experienced and for any inconvenience that it caused during your time with us. Our staff works diligently to address these types of concerns as soon as they are made aware and we apologize that this did not happen for you. We do appreciate you letting us know how we are coming across and wish you all the best in your future travels.
I liked the location, and the staff was very helpful. Someone was smoking in the room next doir and it was getting into my room from the exhaust fan.
Business response:
Hello. We are so sorry to hear about the issues that you experienced with the smoke smell during your time with us. We know that it is a huge inconvenience and has an impact on your overall stay with us. We apologize that this happened and are happy that our friendly and helpful staff were able to offer you a pleasant experience.
This property is very basic. We were looking for a room just to lay down or head get some sleep and continue on down the road at a cheap cost and this room did it.
Business response:
We hope our Simple philosophy was just what you were looking for and we appreciate hearing from you! We are so glad our accommodations met your needs during this stay and we are delighted that it was a 'Simple. Done Better.' experience for you.
I have never stayed in an extended stay hotel so I really didn’t know what to expect. The location was important because it was close to our son whom we were visiting. We arrived after midnight due to travel and the check in went very smooth as the directions to get the clerk to the counter was easy to understand and she was prompt. The room was plain but clean, all that we needed! We had plenty of room to move around.
Business response:
The WoodSpring Suites team is glad to hear you thoroughly enjoyed your stay with us. Our ultimate goal is to provide guests with a hospitable environment that is affordable, clean, and simple. We are grateful you chose to share your positive thoughts with us and others. We hope you will stay with us again, Wendy! #WoodSpringGrateful
I like the hotel but the location is difficult to get in and out of because of the highway.
Business response:
Thank you for providing us with this feedback, Jennifer. Other than the location being hard to find we are happy that you enjoyed your stay and hope to earn your business in the future!
Just ok Found one roach. Other than that clean. Bare necessities. No lobby. No coffee. Ok for just sleeping. Price fair. Would like a few more amenities.
Business response:
Thank you for your comments. An unwanted pest is never a pleasant sight and we apologize that you had this experience. We do sanitize rooms after each check-out to ensure bugs are not present. We appreciate your feedback so we can stay on top of this issue.
Frequently asked questions about Extended Stay America Select Suites - Pensacola - Northeast
How is Extended Stay America Select Suites - Pensacola - Northeast rated?
Extended Stay America Select Suites - Pensacola - Northeast has a 3.1 star rating with 1,957 reviews.
When is Extended Stay America Select Suites - Pensacola - Northeast open?
Extended Stay America Select Suites - Pensacola - Northeast is open now. It will close tomorrow at 12:00 a.m.