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Extended Stay America Select Suites - Pensacola - Northwest
- Hotels
- Pensacola, FL
About this business
Location details
2310 W. Detroit Blvd., Pensacola, FL, 32534, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Double charge This hotel double charged me for my stay upon arrival. However, hotels.com was great about taking car of the confusion.
Business response:
I'm so glad this billing confusion has been resolved. I hope it did not subtract too much from a pleasant stay with us.
Business response:
Thank you for the great rating! We are so glad you enjoyed your stay here.
Business response:
Thank you for the 5-star rating. We're so glad you had a great stay with us.
Business response:
We're so glad you had a good stay with us. Thank you for letting us know.
Good value Everything was great except the bed, to small for two people, and it seemed to have springs, not very comfortable. The staff was great!
Business response:
Thank you for taking time to review our hotel. We are so glad you enjoyed our clean rooms and friendly staff but sorry to hear that our beds did not meet your expectations. We're glad your overall experience was a positive one.
Awesome Staff! The staff was super nice and attentive to my needs. I will definitely use this place again.
Business response:
We are so pleased that you enjoyed our staff and their attentive service. Thank you for letting us know, Valerie!
Should have been cleaned. Carpet was not cleaned properly, microwave was filthy. I made a mistake and didn't mention it when I arrived or when I checked out.
Business response:
I'm sorry to hear that you were not satisfied with the cleanliness of your room and I apologize for the inconvenience.
People at the front desk were fantastic and very helpful. If you need a week long stay or more, this place is great. For the night? I wouldn't reccomend it.
Business response:
Thank you for your thoughtful comments. We appreciate hearing what you loved and what you wished for and we will use this feedback to help us improve. We are so glad you had a wonderful stay with us.
Transferred to different property; not acceptable Moved me from sister hotel to this place 30 min. Drive each way each of 7 days, bad location, hard to get to. Can’t afford to have a 7-8 hour commute added to my week when commute each already significant.
Business response:
Thank you for sharing your experience. We are so sorry that a room was not available at your preferred location and for the inconvenience this is causing. Please check with the Front Desk to be sure they are aware of your situation.
Frequently asked questions about Extended Stay America Select Suites - Pensacola - Northwest
How is Extended Stay America Select Suites - Pensacola - Northwest rated?
Extended Stay America Select Suites - Pensacola - Northwest has a 3 star rating with 1,641 reviews.
When is Extended Stay America Select Suites - Pensacola - Northwest open?
Extended Stay America Select Suites - Pensacola - Northwest is open now. It will close tomorrow at 12:00 a.m.