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Extended Stay America Select Suites - Pensacola - Northwest
- Hotels
- Pensacola, FL
About this business
Location details
2310 W. Detroit Blvd., Pensacola, FL, 32534, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Alright The service team was really nice and actually had us laughing. The room was very basic and I feel they could’ve done more to the room to make it stand out. But it was clean, just an odd smell and burn marks on the tub. I’d stay here again though, just wish it was cheaper for what it was.
Business response:
Thank you for reviewing our hotel. You are right that we like to keep things simple, including all the basics and offering more amenities as guests select. We are glad to hear you had a comfortable stay with us. We look forward to welcoming you back again soon.
Nice for the price Property is about 20 mins from Pensacola beach and local shopping areas. Very clean . Bed is a little small and uncomfortable but nothing too bad . Overall stay was great !
Business response:
Thank you for reviewing our hotel, Jamie. We are so pleased to hear you appreciated the clean room and that our location was convenient for you. We are sorry to hear that the bed was not quite to your liking but so glad that you were overall pleased!
Business response:
We appreciate this great rating - thank you!
Business response:
Thank you for the terrific rating!
It would have been better if they actually had an attendant available 24hrs and if they actually changed tour towels out on a daily basis
Business response:
Thank you for your feedback. It is important for us to know what impacts guests and what we can do to make their stay the greatest possible. We appreciate hearing from you.
Business response:
We appreciate this great rating - thank you!
Business response:
We appreciate this great 8 out of 10 rating. Thank you!
The lobby is a hallway, and the door to the rooms is locked and needs a room key to open, so didn’t give a safe vibe. Also, the front desk is not open 24 hours. The “window” has a roll door that comes down and locks.
Business response:
Thank you for sharing your impressions about our front desk and lobby. It is so important to us to know how we are coming across and what is important to guests. We appreciate hearing from you.
Not again, first mistake Pay for two nights but pay add’l two nights for towels, request rollaway in reservation never informed unavailability, customer service was a pro but an ass, internet available but after first nite u pay and I paid ten$ more for second nite
Business response:
We are so disappointed to hear that you got a bad impression of our hotel during your stay. We are known for our affordable, clean rooms and exceptionally friendly service; we’re sorry you did not enjoy your visit here. Thank you for your feedback and we wish you the best in your future travels.
Frequently asked questions about Extended Stay America Select Suites - Pensacola - Northwest
How is Extended Stay America Select Suites - Pensacola - Northwest rated?
Extended Stay America Select Suites - Pensacola - Northwest has a 3 star rating with 1,670 reviews.
When is Extended Stay America Select Suites - Pensacola - Northwest open?
Extended Stay America Select Suites - Pensacola - Northwest is open now. It will close tomorrow at 12:00 a.m.