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Extended Stay America Select Suites - Phoenix - Airport - E. Oak St.
- Hotels
- Phoenix, AZ
About this business
Location details
4357 E. Oak St., Phoenix, AZ, 85008, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Basic room It was a fairly nice hotel to stay for an extended time but not fancy at all. Just basic.
Business response:
Dear Angela, It was a pleasure having you as our guest at Extended Stay America, and we want to thank you for sharing your review. We are sorry you found our hotel not as fancy as expected. We are glad you enjoyed your stay and that our property and service met your expectations fairly! We all work hard to provide the best service, clean and comfortable accommodation, and an affordable price. We will enjoy sharing your kind remarks with everyone. We hope to make your stay even better.Sincerely,Hotel Management
Good night Nice. Front desk very responsive. We asked for a different room and was given one no problem. Friendly, responsive group. Dog next door barking but was taken care of.
Business response:
Dear Guest, Thank you for taking the time to write a review of our hotel. We are sorry about the issues you experienced during your stay. We are happy that our staff could resolve everything to your satisfaction. We understand that every detail matters and assure you we are working to correct these concerns. Thank you again for your feedback. We hope to have the opportunity to make your next stay with us outstanding in every respect.Sincerely,Hotel Management
Checked in at 3:45, just sat in lobby. There seemed to be some “business activity” onsite! Great bed, otherwise meh.
Business response:
Dear Glenn, Thank you for being our guest and sharing feedback about your visit. We are disappointed that your stay could have been better, but we appreciate you mentioning that you were pleased with most of our services. We value hearing from our guests as this lets us know where to focus our attention to improve our guest experience. We hope to welcome you again whenever your travels bring you to the area.Sincerely,Hotel Management
Property provided a place to sleep and shower, but nothing else. Pool was locked up for the season, three lights in the room were not working, overall not a comfortable stay and one that I likely will not repeat.
Business response:
Dear Phillip, Thank you for sharing your experience; we love that you could join us. We will address your concerns with the appropriate individuals, and we hope you will change your mind and consider a return visit so we can show you we are devoted to giving each guest a great experience.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Phoenix - Airport - E. Oak St.
How is Extended Stay America Select Suites - Phoenix - Airport - E. Oak St. rated?
Extended Stay America Select Suites - Phoenix - Airport - E. Oak St. has a 3.1 star rating with 3,190 reviews.
When is Extended Stay America Select Suites - Phoenix - Airport - E. Oak St. open?
Extended Stay America Select Suites - Phoenix - Airport - E. Oak St. is open now. It will close tomorrow at 12:00 a.m.