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Extended Stay America Select Suites - Phoenix - Airport - E. Oak St.
- Hotels
- Phoenix, AZ
About this business
Location details
4357 E. Oak St., Phoenix, AZ, 85008, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Decent hotel Hotel looks nice on the outside but was no so great in the room. There was no linen for the soda bed and upon closer look, the soda bed mattress was full of food crumbs and who knows what else since it was already nighttime and I couldn’t see well. Most of the outlets in the room were old and wouldn’t hold my phone charger and a couple didn’t even work at all. Besides that, the staff was friendly and the location was good because there was a bunch of restaurants and stores close by.
Business response:
Dear James, Thank you for staying at our hotel and letting us know we have room for improvement. While we are pleased that you loved the convenience of our location and the hospitable service provided by our team, we apologize for your suite not meeting your expectations and for the inconvenience this undoubtedly caused. We strive to provide clean and well-maintained suites for all our guests, and we certainly understand how frustrating it can be when such issues arise. We take your concerns seriously and will address them t... read more
This was a nice place. Check in was easy and the lady at the front desk was nice. Rooms were spacious and clean. The property felt safe for the most part some questionable people outside but overall a quiet comfortable stay.
Very clean and morning staff very kind and helpful I only had issue with everyth
Business response:
Dear Carolina, Thank you for this generous review! A clean and welcoming environment is essential for a great guest experience, and we're thrilled that our efforts were noticed during your stay. We strive to provide every guest with outstanding hospitality, and your compliments serve as encouragement to all of us. It was our pleasure to host you at Extended Stay America, and we look forward to seeing you soon.Sincerely,Hotel Management
I was very happy with everything I’m definitely staying here again
Business response:
Dear Carolina, We are delighted you chose to stay with us at Extended Stay America. We appreciate your wonderful comments and are happy to read you enjoyed everything about your time with us. Thank you for being our guest, and we love knowing you will revisit us the next time you are in the area.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Phoenix - Airport - E. Oak St.
How is Extended Stay America Select Suites - Phoenix - Airport - E. Oak St. rated?
Extended Stay America Select Suites - Phoenix - Airport - E. Oak St. has a 3.1 star rating with 3,190 reviews.
When is Extended Stay America Select Suites - Phoenix - Airport - E. Oak St. open?
Extended Stay America Select Suites - Phoenix - Airport - E. Oak St. is open now. It will close tomorrow at 12:00 a.m.