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Extended Stay America Select Suites - Phoenix - Deer Valley
- Hotels
- Phoenix, AZ
About this business
Extended Stay America Hotel Phoenix - Deer Valley is located at 20827 N 27th Ave, Phoenix, AZ. This business specializes in Hotels & Motels and Other Lodging.
Location details
20827 N. 27th Ave., Phoenix, AZ, 85027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Beds where super hard ... not good for a disable PERSON in pain all the time and the tv didn't work did notify the front desk and she tried to help bit the cord it needed worked but we could hear sound but it was a black screen she said she will see if she can notify maintenance and get another tv and she will let us know ..... we we heard nothing back so we had no tv ....
Business response:
Thank you for being our guest and for taking time to leave feedback. We are sorry that you did not have a good experience and our beds were partly to blame. We understand how important a good night's sleep is, and we apologize that this was not the case for you. Additionally, we apologize for the maintenance issues you experienced. We will make sure our maintenance staff takes care of this issue right away. Thank you again for being our guest, and we hope you will consider giving us another chance to make a better impression... read more
Convenient to where I needed to be. The hotel was convenient to where I needed to be, and the staff was good. There were a lot of disreputable people in and around the hotel though, so that was not comfortable. I would suggest more hotel presence to give assurance that everything is safe. The room was OK, not great, and the bed could be upgraded.
Business response:
Neil, thank you for reviewing your experience. We are glad to know our location worked well for your needs and that you had an overall pleasant stay. Also, your comments show we have room for improvements and we will certainly introspect and implement necessary measures in an effort to improve ourselves. We hope to see you again so we can deliver you an exceptional experience. Sincerely, General Manager
Best staff ever I stay here often because it's priced right and the rooms are clean and have everything you need for short stays. The hotel is small and located near the freeway. The people that work here are so helpful and nice.
Business response:
Roco, it was a pleasure having you as our guest at Extended Stay America. We are glad to know our affordable rates worked well for you and that your well-appointed room, as well as the service provided by our courteous associates, added to your pleasant stay. We look forward to seeing you again on your future trip. Sincerely, General Manager
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, General Manager
Nice hotel for the price. Staff was friendly Nice rooms, clean, nice staff. Overall good experience
Business response:
Thank you for staying with us. We are so happy you were overwhelmed not only by our friendliness but also with our reasonable rates. We hope to welcome you back soon at Extended Stay America. Sincerely, General Manager
Nice hotel for a quick stay It was conveniently located to the freeway and there were restaurants close by. Room was ok, no coffee maker in room , and no hair dryer good thing I realized it before I took a shower. Overall it was good for what we needed.
Business response:
Norcal, thanks for evaluating your stay. We are glad you to read your room was adequate to your needs and that liked our location. I would like to inform you that, our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience and they bring their own personal items. We are happy to provide all the in-room amenities. All these items are available at front desk. If we did not communicate this at the time of check-in, we are sorry. We value your feedback and will use it to ensure we... read more
great value nothing too exciting, disappointed there wasn't a pool or hot tub
Business response:
Thanks for being our guest at Extended Stay America - Phoenix - Deer Valley. We are glad that you were pleased your stay and that you found us to be a good value. Thank you for allowing us to be of service, and we look forward to your next visit. Sincerely, General Manager
Deer Valley Get Away..... It was very nice. I thoroughly enjoyed myself.......
Business response:
Les, thank you for selecting Extended Stay America - Phoenix - Deer Valley. It’s a pleasure knowing you enjoyed being with us and loved everything we offer. We hope to have the opportunity of welcoming you back soon. Sincerely, General Manager
I would stay again. The location was very close to work. Staff was very nice and helpful. Room was decent and clean. The morning food was very basic: bars and coffee/tea. The shower was marvelously hot every day! No noise. The area has a lot of homeless and litter so don't be shocked. Easy access to the freeway. It was nice to have a small kitchenette in the room. Nothing fancy at all, but I would stay again.
Business response:
Kimberly, thank you for being our guest at Extended Stay America - Phoenix - Deer Valley. It’s a pleasure knowing you loved many aspects of your trip, especially our convenient location and your spotless room. Please come back and see us again! Sincerely, General Manager
Frequently asked questions about Extended Stay America Select Suites - Phoenix - Deer Valley
How is Extended Stay America Select Suites - Phoenix - Deer Valley rated?
Extended Stay America Select Suites - Phoenix - Deer Valley has a 4.2 star rating with 1,098 reviews.
When is Extended Stay America Select Suites - Phoenix - Deer Valley open?
Extended Stay America Select Suites - Phoenix - Deer Valley is open now. It will close tomorrow at 12:00 a.m.