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Extended Stay America Select Suites - Phoenix - Deer Valley
- Hotels
- Phoenix, AZ
About this business
Location details
20827 N. 27th Ave., Phoenix, AZ, 85027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I'll be Right Back Very clean, neat. Sparsely appointed, but right for the price. The kitchenette was great, but wish there were a few basics to cook with. Hot water was nice and hot! Hotel staff was great.
Business response:
Thank you for your great review of our property. I'm glad that you enjoyed your stay with us and that your room was clean and comfortable. Still, I do apologize for the lack of kitchen equipment in your room. We do provide kitchen equipment for guests to use at no cost, and it is available at the front desk upon request. I am sorry that this was not properly communicated to you. I will review our check-in procedures with my front desk staff to ensure that we are informing guests of this moving forward. Thank you again for yo... read more
The room is clean and cozy. My wife could not sleep well because of the noise the fridge makes. For the price paid, I would go back again.
Clean, quiet, have stayed here several times. We appreciate the updated decor and the pick-up light breakfast.
convenient location 1. first night, next room people loud. 2. second night, same problem, call front desk.
Business response:
I appreciate you bringing your experience to our attention. Please accept our most sincere apologies for the issues that you had with your stay. I apologize for the noise in the next room and there was no resolution to the issue from the front desk. In response to your feedback, I am going to work with my staff to ensure that we are better monitoring our hotel for noise issues moving forward. Your feedback is very important to us, so thank you for sharing. I do hope that you will return to our hotel, or any other Extended St... read more
Good Hotel for a Good Price Hotel was great, especially for the cost. Our room did smell a little funny, but the hotel staff was extremely friendly.
Ups More for longer stays
Convenient location to shopping areas. All in all, it was a pretty good stay. The hotel is very close to the mall and other shopping areas. My only issue was a few things that weren't clean on my arrival. The bathtub had hair leftover in it, and there was food in the cupboards from the previous renter. Other than this, it was a quiet stay.
easy freeway access The check-in process seemed unusually long since the front desk person had to go personally check on room availability twice. The room was average. The breakfast-to-go was packaged muffins. The people who worked there were very nice and the location was good. Note they do not provide shampoo.
Business response:
Thank you for taking the time to write a review of your stay. I appreciate your kind comments about our staff and location; however, I am sorry that the check-in process was so long for you. In response to your feedback, I will be meeting with our front desk staff to review check-in procedures to ensure that check-in goes quickly and smoothly. The staff and I appreciate your comments, as it will only help us to improve. It would be our pleasure to have you stay with us again in the future to show you our positive strides tak... read more
Frequently asked questions about Extended Stay America Select Suites - Phoenix - Deer Valley
How is Extended Stay America Select Suites - Phoenix - Deer Valley rated?
Extended Stay America Select Suites - Phoenix - Deer Valley has a 3.3 star rating with 1,865 reviews.
When is Extended Stay America Select Suites - Phoenix - Deer Valley open?
Extended Stay America Select Suites - Phoenix - Deer Valley is open now. It will close tomorrow at 12:00 a.m.