Extended Stay America Select Suites - Phoenix - Mesa - West

Business response:

Dear saul, We would like to express our gratitude for your outstanding review of Extended Stay America. It is always a pleasure to read reviews complimenting our service and hospitality, and we are delighted that our hotel's location perfectly accommodated your preferences. Your patronage is greatly valued, and we eagerly anticipate the opportunity to welcome you back whenever your future travels lead you to our city.Sincerely,Hotel Management 

Business response:

Dear ROSALINDA, We are grateful that you selected Extended Stay America for your recent visit. We are committed to providing our guests with a comfortable and exceptional stay and are thrilled to learn that we have surpassed your expectations. We eagerly anticipate the opportunity to serve you in the future.Sincerely,Hotel Management 

Business response:

Dear Anne, Thank you for choosing our hotel and taking the time to share your concerns. We extend our sincere apologies if your stay did not meet all of your expectations. Please be assured that we will thoroughly examine the issues you have raised with our team to make necessary improvements. Your comfort and satisfaction are of paramount importance to us, and we look forward to the opportunity to provide you with the exceptional experience you rightfully deserve in the future.Sincerely,Hotel Management 

Business response:

Dear Crystal, Thank you for taking a moment to recognize our associates here at Extended Stay America. We're overjoyed to learn you had a positive experience during your arrival. Making our guests feel valued and well-cared for is at the core of our service philosophy. Your kind words inspire us to continue delivering exceptional hospitality. We are devoted to making every guest's stay memorable, and we hope to have the opportunity to do so again soon!Sincerely,Hotel Management