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Extended Stay America Select Suites - Phoenix - Mesa - West
- Hotels
- Mesa, AZ
About this business
Location details
1920 W. Isabella Ave., Mesa, AZ, 85202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The kitchen was clean, and the fridge maintained a good temperature for storing food. The air conditioning worked well, ensuring a comfortable stay. However, I didn't like the carpet, as it seemed to trigger more allergies compared to parquet flooring. A different flooring option might improve the overall experience.
Business response:
Dear Farnoosh, Thank you for your valuable feedback. We are pleased to learn about the positive aspects of your visit and also appreciate your observations regarding the carpet. We recognize the importance of providing a comfortable environment for our guests and will take your suggestions into account as we seek to enhance their experience. Thank you once again for sharing your insights, and we look forward to the opportunity to welcome you back in the future.Sincerely,Hotel Management
Clean. Wish hot water was a little hotter and had coffee equipment
Business response:
Dear Elvia, We are delighted that you selected Extended Stay America for your recent stay in the city, and we are pleased that our immaculate property positively impacted your stay with us. However, we apologize for any inconveniences you encountered and appreciate you bringing them to our attention so future guests can enjoy a seamless and comfortable stay. Your feedback is invaluable to us, and we hope to welcome you back to provide you with an even better experience.Sincerely,Hotel Management
Nice lean and quiet
Fine room, noisy shower The room was fine. Biggest complaint was the tub/shower being extremely loud. When trying to use the shower, the water still flowed pretty heavily out of the tub faucet and make a really loud hissing sound
Business response:
Dear Matthew, Thank you for being our guest. We are glad that you found the room comfortable. However, we are sorry to learn about the maintenance issue that you encountered. Your comfort is important to us, and we are actively addressing this to ensure a more satisfying experience for all our guests.We look forward to welcoming you back and providing an enhanced experience.Sincerely,Hotel Management
Better than Expected Our stay at this location was one of our best! From the friendly staff to the amazingly clean room, we were impressed. The location is quiet, adding to a great night sleep all three nights. I was a bit leery after reading other reviews but found them not representing this hotel. The exterior and interior areas are clean, safe, and appealing.
Business response:
Dear Laura, Thank you for your kind words about our hotel. We are delighted to hear your appreciation for our peaceful location. We are especially glad your suite provided the comforts you expected and that you enjoyed the attentive and friendly hospitality delivered by our team. Thank you for recommending Extended Stay America to future guests. We look forward to welcoming you back soon for another wonderful stay whenever you are in the city.Sincerely,Hotel Management
Nice and quiet
Pros: quiet, easy to find, restaurants within 10 min drive, room clean, water pressure in the shower was good, staff very nice and professional. Cons: room smelled strongly of some spicy food and it never dissipated; sat on the foot of the bed and the head of the mattress tipped up; mattress a bit too firm; vent for the air conditioner points straight at the bed and can’t be adjusted; parking lot is small and spots are tight, difficult to maneuver around. Overall, I’d give it. B
Business response:
Dear Kari, Thank you for selecting our establishment for your stay and for taking the time to share your insights. We are pleased to note that you had an overall enjoyable experience during your visit. However, we sincerely apologize for any inconvenience you encountered and appreciate your effort in bringing these to our attention. Your feedback has been carefully noted, and we will address these concerns appropriately. We look forward to the opportunity to welcome you back in the near future, striving to provide you with a... read more
Frequently asked questions about Extended Stay America Select Suites - Phoenix - Mesa - West
How is Extended Stay America Select Suites - Phoenix - Mesa - West rated?
Extended Stay America Select Suites - Phoenix - Mesa - West has a 4.3 star rating with 1,593 reviews.
When is Extended Stay America Select Suites - Phoenix - Mesa - West open?
Extended Stay America Select Suites - Phoenix - Mesa - West is open now. It will close tomorrow at 12:00 a.m.