Extended Stay America Select Suites - Phoenix - Mesa - West

Business response:

Dear Debbie, Thank you for your valuable feedback. We sincerely apologize for any aspects of your stay that did not meet your expectations. However, we are pleased to learn that your overall experience was satisfactory. We appreciate your choice to stay with us and hope to have the opportunity to provide you with the exceptional hospitality you deserve on your next visit.Sincerely,Hotel Management 

Business response:

Dear JOEL, Thank you for taking the time to recognize the efforts of our front desk associate at Extended Stay America. We are delighted to learn that you had a positive experience during your check-in and check-out processes. Our commitment to making guests feel valued and well cared for is fundamental to our service philosophy. Your kind feedback serves as an inspiration for us to continue delivering exceptional hospitality, and we look forward to the opportunity to serve you again in the future.Sincerely,Hotel Management 

Business response:

Dear Ali, Thank you for your positive review. We are pleased to learn that you had an enjoyable experience at Extended Stay America. Our team is dedicated to providing exceptional service, and it is gratifying to know that you appreciated our clean facilities and convenient location. Your feedback is invaluable and motivates us to continue delivering outstanding experiences. We look forward to the opportunity to welcome you back in the future.Sincerely,Hotel Management