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Extended Stay America Select Suites - Phoenix - Mesa - West
- Hotels
- Mesa, AZ
About this business
Location details
1920 W. Isabella Ave., Mesa, AZ, 85202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Fine room, noisy shower The room was fine. Biggest complaint was the tub/shower being extremely loud. When trying to use the shower, the water still flowed pretty heavily out of the tub faucet and make a really loud hissing sound
Business response:
Dear Matthew, Thank you for being our guest. We are glad that you found the room comfortable. However, we are sorry to learn about the maintenance issue that you encountered. Your comfort is important to us, and we are actively addressing this to ensure a more satisfying experience for all our guests.We look forward to welcoming you back and providing an enhanced experience.Sincerely,Hotel Management
Better than Expected Our stay at this location was one of our best! From the friendly staff to the amazingly clean room, we were impressed. The location is quiet, adding to a great night sleep all three nights. I was a bit leery after reading other reviews but found them not representing this hotel. The exterior and interior areas are clean, safe, and appealing.
Business response:
Dear Laura, Thank you for your kind words about our hotel. We are delighted to hear your appreciation for our peaceful location. We are especially glad your suite provided the comforts you expected and that you enjoyed the attentive and friendly hospitality delivered by our team. Thank you for recommending Extended Stay America to future guests. We look forward to welcoming you back soon for another wonderful stay whenever you are in the city.Sincerely,Hotel Management
Nice and quiet
Pros: quiet, easy to find, restaurants within 10 min drive, room clean, water pressure in the shower was good, staff very nice and professional. Cons: room smelled strongly of some spicy food and it never dissipated; sat on the foot of the bed and the head of the mattress tipped up; mattress a bit too firm; vent for the air conditioner points straight at the bed and can’t be adjusted; parking lot is small and spots are tight, difficult to maneuver around. Overall, I’d give it. B
Business response:
Dear Kari, Thank you for selecting our establishment for your stay and for taking the time to share your insights. We are pleased to note that you had an overall enjoyable experience during your visit. However, we sincerely apologize for any inconvenience you encountered and appreciate your effort in bringing these to our attention. Your feedback has been carefully noted, and we will address these concerns appropriately. We look forward to the opportunity to welcome you back in the near future, striving to provide you with a... read more
It’s a nice property. I enjoy staying here., close to everything I do in the Dobson Ranch area
Very disappointed that we were not advised prior to checking in that there were NO kitchen items whatsoever in our room. NOTHING at all!
Business response:
Dear Debra, We appreciate your feedback and thank you for taking the time to share your thoughts. We sincerely apologize for any miscommunication regarding our dishware policy. Our front desk team is committed to providing clear information about our amenities during the check-in process, and we regret that this was not reflected in your experience. To ensure a high standard of cleanliness for all guests, we store dishware at the front desk and are pleased to offer delivery to guest suites for a nominal fee. Your comments ha... read more
Just a perfect place to stay
Business response:
Dear Robert, Thank you for staying at Extended Stay America and for your generous rating. We love reading comments like yours, as our goal is to ensure an excellent and memorable experience for every guest. Thank you for taking time out of your day to recognize our efforts. We appreciate you sharing your feedback, and we look forward to seeing you again soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Phoenix - Mesa - West
How is Extended Stay America Select Suites - Phoenix - Mesa - West rated?
Extended Stay America Select Suites - Phoenix - Mesa - West has a 4.3 star rating with 1,546 reviews.
When is Extended Stay America Select Suites - Phoenix - Mesa - West open?
Extended Stay America Select Suites - Phoenix - Mesa - West is open now. It will close tomorrow at 12:00 a.m.