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Extended Stay America Select Suites - Phoenix - North
- Hotels
- Phoenix, AZ
About this business
Location details
8808 N Black Canyon Hwy, Phoenix, AZ, 85051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for submitting your rating of 6/10. We appreciate you taking the time to rate our hotel.
Highly recommend for extended stays/nightly stays Staff is really awesome and chill here. I’m here for an extended stay (not sure when we’ll be checking out) and it’s been great. I am able to work from home still here and cleanliness is a huge thing here. I’m expecting my baby any day now and it’s a place I feel comfortable being until she arrives and after. Finding an apartment can be tough and from what I’ve heard from staff, some people stay here until they do because it’s definitely an affordable and nice place compared ... read more
Business response:
Wow! We are beyond ecstatic to see that our staff are doing such an amazing job providing you with an exceptional stay, Emily! Our staff will be thrilled to learn of your high praises as they work so hard to deliver an all-around comfortable and pleasant guest experience! Thank you so much for choosing us for your extended stay needs and we hope that the remainder of your stay is exceptional!
The property had was ok with the bare minimum furniture. The walls were dirty and so was the floor. You can tell cleaning and sanitizing was not a priority at this place.
Business response:
We at Woodspring Suites strive to give every guest a clean and comfortable room. It looks like we failed in this instance. Your comments have been passed along to the housekeeping department.
Everything was great I just wish we had access to a broom and a mop the floor wasn’t swept or mopped but it was good other than. That I think it was a one time thing
Business response:
We appreciate your feedback and great rating. We are so happy that you enjoyed your overall stay with us, and appreciate your constructive yet positive review! We will indeed take your feedback into consideration as we work to give the best guest experience possible! Please come back to see us again soon!
Greatest thing about this place is the water pressure! Shower had a high shower head and awesome pressure. If you just need a place to sleep and not hanging out in the room, this is a good place.
Business response:
Thank you for taking the time to leave us a 8 out of 10 rating. We look forward to having you stay with us again in the future.
Fine for a 2 Star hotel, not a long term stay. Staff is direct yet friendly and helpful. The room however, has stains on the floors and walls, there were clumps of hair in and around the shower and kitchen sink, the and the bedding is stained and dirty.
Business response:
Thank you for your review. We can't tell you how disappointed we are to see that you experienced these issues and apologize for the impact that they had on your stay. We take cleanliness very seriously and we can assure you that we will address these concerns with our housekeeping and front desk team. We are so sorry that we failed to satisfy your expectations and hope that all your future travels are wonderful ones.
It was a safe place for my sister to be. And the people thay stay there all look out for one another.
Business response:
Thank you for taking the time to leave a us a rating. We appreciate it and look forward to future stays with us.
Frequently asked questions about Extended Stay America Select Suites - Phoenix - North
How is Extended Stay America Select Suites - Phoenix - North rated?
Extended Stay America Select Suites - Phoenix - North has a 3.3 star rating with 2,115 reviews.
When is Extended Stay America Select Suites - Phoenix - North open?
Extended Stay America Select Suites - Phoenix - North is open now. It will close tomorrow at 12:00 a.m.