This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Phoenix - North
- Hotels
- Phoenix, AZ
About this business
Location details
8808 N Black Canyon Hwy, Phoenix, AZ, 85051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I’ve always said, you get what you pay for. The bed was comfortable, & the room itself was decent Although we’ve paid low nightly rates before & expect nothing more than a decent place to rest, this property was still disappointing. Please hire more staff for your night crew. There is no way this is a one man job. Due to one person on staff, we waited 20 minutes for someone to come & check us in. All exits remain shut, so you are forced to enter & exit out of one exit. 6 ft away from each other is the absolute furthest space... read more
Business response:
We are sorry that we did not meet your expectations. Extended stay hotels do operate a little differently then a traditional hotel. We have noted your comments and will address where with on site staff and vendors.
Clarice was amazing. Pricing was a bit high. Overall experience was great. We would be back.
Business response:
Thank you for your valuable feedback. I will certainly relay your comments to Clarice. Thanks for staying with us. Safe travels.
Business response:
John, thank you for your rating. We look forward to you staying with us again.
Business response:
What a phenomenal rating, Brian! Nothing makes us happier than to see that you had such a great time at our hotel. We hope to see you again soon the next time your travels bring you to the area!
littlest things make the biggest impact 4 someone General manager and employees were very understanding, and patient with us about our situation, especially regarding our finances. He worked with us and definately went above and beyond.This was during the peak of covid-19 so we were very grateful and thankful for that kind of service. Any other place would have asked us to leave first day with a late payment.
Business response:
Wow! We are beyond ecstatic to see that our staff did such an amazing job providing you with an exceptional experience, especially during such challenging times, Shelby. Our staff will be thrilled to learn of your high praises as they work so hard to deliver an all-around comfortable and pleasant guest experience!
Meh It was fine. If you dint mind crackheads in the oarking lot at all hours, it was fine. If you do mind that, maybe try somewhere not on the I-17. Pro tip, bring your dog's kennel
Business response:
I'm so sorry to hear that our hotel did not meet your expectations, Devin. Our intention is to WOW guests with super clean rooms and over-the-top friendly service, I'm sorry that was not your experience. Best wishes in all your future travels.
Business response:
Thank you for your 10 out of 10 rating. We are always happy to see that our guests were highly satisfied with their stay and we look forward to having you as our guest at our location again or at one of our sister properties.
The hotel was clean and the front desk personnel was pleasant and friendly, some of the guest had pet's and allowed them to do there business by the building without picking it up and they where barking alot every morning..Some guest where loud through the night
Business response:
Thank you for your rating and response. We are sorry that we did not meet all of your expectations.
Business response:
Thank you for your 4/5 rating. Thank you for staying with us and we look forward to you staying with us or one of our sister properties.
Frequently asked questions about Extended Stay America Select Suites - Phoenix - North
How is Extended Stay America Select Suites - Phoenix - North rated?
Extended Stay America Select Suites - Phoenix - North has a 3.3 star rating with 2,061 reviews.
When is Extended Stay America Select Suites - Phoenix - North open?
Extended Stay America Select Suites - Phoenix - North is open now. It will close tomorrow at 12:00 a.m.