Extended Stay America Select Suites - Phoenix - North

WarmMeUp 

on Expedia

6 years ago

Property was well maintained. Everything looked good and worked as expected. Layout and designed was pleasing. Kitchenette was nice and the fridge was full sized. Walmart was very nearby, which helped because there was no shampoo. Walls were thin and could hear too much from both inside the building and outside the building. WiFi allowed for only one device, additional devices were charged a fee. Neighborhood seemed a little too sketchy to feel comfortable walking alone at night to the nearby shopping/amusement center. Oddly... read more

Anonymous 

on Expedia

6 years ago

Receptionist, Clarice, needs some coaching on customer service. 

Anonymous 

on Expedia

6 years ago

For rooms with a kitchenette there were no pots, pans, plates, utensils 

Jason 

on Expedia

6 years ago

You get what you pay for. Very Clean Hotel. Recently renovated and the rooms are nice. The staff however is not the best. They really have this I don't care attitude. Being that I stayed over 3 weeks and spent over 1500 dollars, you would expect more housekeeping days than one. And I had to fight to get that one. They told me it was done after 2 weeks and I had to go down and request it. The rooms are loud and you can hear the person next to you very well. But for the price and the condition, I would stay again. 

Anonymous 

on Expedia

6 years ago

Was fine as a place to sleep for the night. Bring earplugs. You can hear everything in your room. 

LS 

on Expedia

6 years ago

A newly remodeled hotel, very clean, the staff was very nice. Having a kitchenette was excellent. Loved the fact this is a nonsmoking hotel. The property outside was clean, but I did not like the smokers smoking right next to the building as when you come out of the hotel you walk right through the cigarette smoke - not nice. 

Matt 

on Expedia

6 years ago

Disappointed When I first arrived I thought the hotel was nice and liked how there was people outside cleaning. I showed up a little early since I flew in before check in time, I asked if I could check in early and the guy told me no and I asked if he could check if there was any available rooms and I offered to pay for early check in and he refused to do so. Then I show back up later and get my key guy acted like he hated his job. Walk into the room and smelled like someone just chained smoked a whole pack of cigs. We went ... read more