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Extended Stay America Select Suites - Phoenix - North
- Hotels
- Phoenix, AZ
About this business
Welcome to Extended Stay America Select - Phoenix - North! We are the perfect location for business travelers, students, tourists and those relocating to the Phoenix, AZ area who need to find a home away from home for several nights, a week, a month or even longer. Our hotel is conveniently located off I-17. From our location, you can easily visit local attractions such as Hurricane Harbor Phoenix, Piestewa Peak Park, the Phoenix Art Museum and the Arizona Science Center. When you stay at an Extended Stay America hotel, you&... read more
Location details
8808 N Black Canyon Hwy, Phoenix, AZ, 85051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice No soap shampoo no coffee no face towels no ice or trays in fridge
Business response:
Thank you so much for taking time out of your busy schedule to comment on your recent stay at WoodSpring Suites. We do hope you will stay again next time business or pleasure brings you to the area.
good value for a budget hotel I was on business and decided to stay in a cheap hotel and save money. This place provides excellent value for the super low daily price they charge. It would be unfair to compare them to what a 4 star hotel provides. All I can say is that the staff was friendly, people who stayed at the place were all nice, I chatted to many of them and the receptionists were all very responsive. They accommodated me with late check in at 11PM on my arrival day. the room was clean and the bed was comfortable. ... read more
Business response:
Thank you so much for taking time out of your busy schedule to comment on your recent stay at WoodSpring Suites. It is always nice to hear that we were everything the guest was looking for. We do hope you will stay again next time business or pleasure brings you to the area.
Promises Much, Delivers Little Came to the hotel the day before to make sure our rooming was set and was greeted by a very odd smell in the lobby. I then waited in listening to several guest complain about not being given the non-smoking room they paid for. The non-apologetic Front Desk Agent was apathetic and told them basically that they either take what was available or go away when asking about a refund the guest would have to take it up with the manager who would be in the next day. When it was my turn I inquired about... read more
Business response:
I'm very sorry that our hotel did not meet your expectations. We strive to impress our guests, but it is clear that we came up short. Please allow us another chance to impress you on your next trip to the area.
Nice hotel that was a pleasure to stay at. Stayed for a week. Overall was a pleasant experience. Staff was courteous and the room was just as described. I would stay again.
Business response:
Thank you so much for commenting on your recent stay at WoodSpring Suites. We are so glad you chose to stay with us. We are also glad you found us conveniently located, found the rooms to be clean and our staff friendly. We do hope you will indeed stay with us again.
Ok It had a kitchenette, no housekeeping, we had to ask front desk for clean towels. The front desk has a roll up door, no one sitting to greet you. You have to call them on their phone. No free coffee, no breakfast served.....just vending machines!! If this is ok with you, then it's the place for you.
Business response:
We appreciate your comments as we work to improve our guest experience. I hope you will consider staying with us again the next time your travels bring you to our area.
it was close to the airport. someone above our floor made a lot of noise each night.could smell smoke in the halls. didnt know that the top floor was a smoking floor.
Business response:
I apologize for the negative experience during your time at WoodSpring Suites. We will look into everything you’ve brought to our attention. We wish you luck on all your future travels and hope you’ll give WoodSpring Suites another chance.
The $ PRICE$ was RIGHT! Great time ...but I'm only one voice...but staff and property was A1!
Business response:
We can’t thank you enough for your 5-star review. We appreciate your business and hope to have you as our guest again.
Read the fine print Definitely more of an extended stay facility, the room is no frills. It took at least a half hour to check in. The check in desk is manned only 9-9 weekdays and abbreviated hours on weekends-closes at 4pm on Sundays. At check-in guests must sign agreement with no less than 50 rules and policies! Calls for non-emergencies such as lost key are additional $10 charge. The floor tiles in the room were loose and sticky. The bed was hard and had cheap pillows. There was no iron and board in the room. The attenda... read more
Business response:
We would like to apologize for any and all inconveniences you experienced during your recent stay with us. I will be sure to remind all staff to be attentive to issues and be sure they are resolved immediately. Thank you for sharing your experience with us.
Ok place not a good neighborhood Hotel was roomy and comfortable but neighborhood was a little too undesirable.
Business response:
We apologize for the inconvenience but I'm glad that it didn't have a big impact on your stay with us. We appreciate your feedback and hope to see you again the next time your travels bring you to our area.
Frequently asked questions about Extended Stay America Select Suites - Phoenix - North
How is Extended Stay America Select Suites - Phoenix - North rated?
Extended Stay America Select Suites - Phoenix - North has a 4.3 star rating with 1,119 reviews.
When is Extended Stay America Select Suites - Phoenix - North open?
Extended Stay America Select Suites - Phoenix - North is open now. It will close tomorrow at 12:00 a.m.