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Extended Stay America Select Suites - Phoenix - Peoria - Sun City
- Hotels
- Peoria, AZ
About this business
Location details
8949 West Sweetwater Avenue, Peoria, AZ, 85381, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Maria at the front desk is wonderful! The property has some opportunities for improvement. Checked in, went to our room and the toilet was a mess and clogged. Maria swapped the room right away so we didn’t have to wait for service. The second room smelled heavily (super!) of cigarettes. We debated just leaving but we were already running behind schedule and just needed a place for overnight. Again, Maria fabulous… the rest, no thanks.
Business response:
Dear Katie, Thank you for recognizing Maria's exceptional service during your recent stay. However, we sincerely apologize for the issues you encountered with the room's cleanliness and unpleasant odor. Your feedback is essential, and we will address these concerns to prevent any recurrence. It's disappointing to hear that your experience fell short of expectations, and we regret any inconvenience caused. We appreciate your patience and understanding during this time. Please know that we are committed to making improvements ... read more
Everything was great, except the bed it was moved a lot, made a lot of noise getting on and off and it was actually small I didn’t realize it tell went to bed I don’t know if there was option for king size. Tv also was kinda small size but everything else was good oh shower dropped out a lot of water
Business response:
Dear Francine, It was a pleasure to read your fantastic review of Extended Stay America. We're delighted to hear that you enjoyed most aspects of your visit. Your comments about the bed, TV, and shower are duly noted, and we appreciate your insights. We hope to welcome you back for another great experience.Sincerely,Hotel Management
It was fine for the one night. The tv didnt stand properly so it wobbled around and couldnt change the channel.
floors in my room were dirty, had to wear shoes. bathroom smelled of dog urine, had to turn on hot shower water for an hour to air it out
Business response:
Dear Timera, Thank you for evaluating your stay. We are happy to read that you enjoyed most of our services. However, it looks like we overlooked a few issues in preparing your room before your arrival, and we apologize for the inconvenience. We have discussed this appropriately with our housekeeping team. We hope you will revisit us and allow us to provide you with a more seamless stay.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Phoenix - Peoria - Sun City
How is Extended Stay America Select Suites - Phoenix - Peoria - Sun City rated?
Extended Stay America Select Suites - Phoenix - Peoria - Sun City has a 3 star rating with 1,687 reviews.
When is Extended Stay America Select Suites - Phoenix - Peoria - Sun City open?
Extended Stay America Select Suites - Phoenix - Peoria - Sun City is open now. It will close tomorrow at 12:00 a.m.