This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Phoenix - Peoria - Sun City
- Hotels
- Peoria, AZ
About this business
Location details
8949 West Sweetwater Avenue, Peoria, AZ, 85381, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I had to ask for towels and shower curtain. Staff as friendly
Business response:
Dear Lois J, Thank you for your feedback on your recent stay at our Extended Stay America. We're delighted our staff were friendly and helpful during your visit. However, we apologize for any inconvenience with the towels and shower curtain, and we appreciate you bringing this to our attention. Rest assured that we will address this with our housekeeping team to ensure our guests have everything they need for a comfortable stay. We are grateful for your business, and we look forward to the opportunity to exceed your expectat... read more
Would recommend to anyone. Nice, clean and quiet.
Business response:
Dear Jason, Thank you for posting your excellent feedback regarding your time at Extended Stay America. We regularly receive praise for our quiet rooms, and we are glad you enjoyed the relaxing atmosphere. It was such a joy to be included in your travel plans, and we hope you will be back to see us again soon.Sincerely,Hotel Management
Check in was fast and the room clean.
When I got to the room the bedding was black, like some had their feet on the bed. Hair was all o er the sink and tub my biggest pet peeve is hair hate it! And there was bowel in the toilet. I was to tired to go down and notify anyone and to tired to be on the phone dealing with anyone.
Business response:
Dear Jennifer, Thank you for being our guest and sharing your feedback. We sincerely apologize for our staff being unable to deliver clean and fresh accommodation for your stay. It is very disappointing and unacceptable to know the state of your room. Every guest should expect a clean and well-prepared room when they walk in. We totally understand your disappointment and will follow up with your feedback. We are working with our team to reiterate the importance of cleanliness and meeting customer satisfaction. We hope you wi... read more
Room not clean specially the bathroom was very dirty, furnitures so old and uncomfortable, pets everywhere, dirty, lost of animal hairs on the floor.lots of noise at night,
Business response:
Dear Anabel, Thank you for staying with us. Please accept our apologies for our hotel not living up to your expectations. Cleanliness is a top priority for all our employees, ensuring exceptional service to meet our guests' expectations. However, it isn't very pleasant to know that we failed to do our job as expected to meet the standard of our hotel. We will address this matter with our housekeeping team to ensure changes are made immediately. We hope you will consider giving us another opportunity to serve you in the futur... read more
Frequently asked questions about Extended Stay America Select Suites - Phoenix - Peoria - Sun City
How is Extended Stay America Select Suites - Phoenix - Peoria - Sun City rated?
Extended Stay America Select Suites - Phoenix - Peoria - Sun City has a 3 star rating with 1,687 reviews.
When is Extended Stay America Select Suites - Phoenix - Peoria - Sun City open?
Extended Stay America Select Suites - Phoenix - Peoria - Sun City is open now. It will close tomorrow at 12:00 a.m.