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Extended Stay America Select Suites - Raleigh - RDU Airport
- Hotels
- Morrisville, NC
About this business
Extended Stay America Hotel Raleigh - RDU Airport is located at 2700 Slater Rd, Morrisville, NC. This business specializes in Hotels & Motels and Other Lodging and has 1 review(s) with a star rating of 1.0.
Location details
2700 Slater Rd., Morrisville, NC, 27560, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The hotel was nice but NOT the same one as the picture shows. When I checked in the lady at the front desk was very nonchalant, didn’t have a welcoming attitude at all. Really the only thing she said to me was “ can I have your id, and your rooms on the back side”.
Business response:
Thank you for being our guest and for sharing your feedback. We are happy you liked our property and that you had an overall stay. However, we are sorry we missed meeting some of your expectations and regret if any inconvenience caused. Thanks again, and we hope you will visit us when in our area. Sincerely, Hotel Management
Need to do better So I paid for my room online and got a great rate. I will said I'm very satisfied with that. And was in a great location. Nice room. And then it starts.. My bathroom tub was already leaking when I got there. Ok fine.. My towels were dirty. Seriously, and I was shocked but I brought my own towel so ok.. And the bathroom floor was dirty like there was sand so I put the towels on the floor. I'm not a complainer but THE WORST WAS THE RECPTIONIST! WONT SAY HER NAME BUT I STARTS WITH J! VERY VERY UNWELCOMING. WHE... read more
Business response:
Thanks for being our guest. We are sorry for the service issue you encountered and our staff was not responsive to your needs. We are reviewing the situation as a training tool to improve our procedures and to be sure we meet the high standards you expect from our brand every single stay. We hope to have another chance to show you our true hospitality the next time you return to this area. Sincerely, Hotel Management
Very close to airport Hotel itself was in decent condition. The room had an odd "old lady" smell too it. I booked this hotel for its close proximity to the airport, what i did not know was that it was in the direct flight path of the airport so until after 11pm the loud roar of planes coming into the airport kept me awake. Bed was comfortable.
Business response:
Thank you for being our guest. We are pleased you overall enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcoming you back soon. Sincerely, Hotel Management
Business response:
Sarah, thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
This place needs more stars....best experience! Amazing experience. I’d recommend this place to anyone visiting the RDU area Really friendly staff. Trinidad was awesome at checkin and checkout
Business response:
Rodney, thanks for recommending Extended Stay America and for the feedback. We are thrilled to read you had an enjoyable stay and that you liked the service offered by our staff, especially from Trinidad. We will share your compliments with them for a job well-done. We look forward to being the hotel of your choice every time you are in the area. Sincerely, Hotel Management
Business response:
Thank you for the 5-star rating. We are delighted your visit was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management
Business response:
All of us at Extended Stay America appreciate your nice rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management
Great place to stay Quick check in and quiet room
Business response:
Terry, we are pleased to know how much you enjoyed your stay at Extended Stay America. Our entire staff works hard to meet and exceed our guests' expectations, and they will be pleased with your feedback. We look forward to your next visit when in the area. Sincerely, Hotel Management
Business response:
Sarah, thank you for choosing Extended Stay America and for the wonderful feedback. We are thrilled to read you were totally satisfied with everything we offer and that you had a comfortable time here. Thanks once again, and we look forward to being the hotel of your choice every time you are in the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Raleigh - RDU Airport
How is Extended Stay America Select Suites - Raleigh - RDU Airport rated?
Extended Stay America Select Suites - Raleigh - RDU Airport has a 4.2 star rating with 1,109 reviews.
When is Extended Stay America Select Suites - Raleigh - RDU Airport open?
Extended Stay America Select Suites - Raleigh - RDU Airport is open now. It will close tomorrow at 12:00 a.m.