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Extended Stay America Select Suites - Raleigh - RTP - 4610 Miami Blvd.
- Hotels
- Durham, NC
About this business
Location details
4610 S. Miami Blvd., Durham, NC, 27703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
in 1 week stay, nobody cleaned the room.
Business response:
Dear Manuel, Thank you for staying with us. We are glad that you had a pleasant stay overall. Since we are an extended stay property, we provide housekeeping services to guests who stay eight or more nights; however, these services are always available upon request for an additional fee. Fresh towels and linens can be exchanged at the front desk at any time for a fee. We will also share your feedback with our front desk staff to ensure we communicate our services and amenities during guest arrivals. It was our pleasure to ho... read more
Very quiet and safe.
The facility in the pictures looks clean and welcoming. This is the reason we booked this hotel over others. When we showed up at the propoerty it was nowhere near as welcoming as the other properties nearby, and the general appearance was dingy. The check in process was easy and smooth and the lady at the front desk was helpful. However, upon entering the room we noticed an odor that was reminiscent of someone’s old dirty house. We were on the edge of asking for a different room, but since it was late already we decided to ... read more
Business response:
Dear Jessica, Thank you for being our guest and for taking the time to review your experience. While we are pleased that you appreciate our front desk associate's hospitable service, we apologize for your suite not being up to your expectations and for the inconvenience this undoubtedly caused. We strive to provide clean and well-maintained suites for all our guests, and we certainly understand how frustrating it can be when such issues arise. We have discussed your concerns with our housekeeping and maintenance team to ensu... read more
This hotel takes pride in the hospitality and service they provide
Business response:
Dear John, Thank you for your generous review. At Extended Stay America, we take pride in delivering exceptional service to all our guests, and we are thrilled to read that you had a delightful experience. Your kind words about our staff and their outstanding hospitality mean a lot to us. We appreciate your patronage and look forward to welcoming you back soon!Sincerely,Hotel Management
Great staff
Frequently asked questions about Extended Stay America Select Suites - Raleigh - RTP - 4610 Miami Blvd.
How is Extended Stay America Select Suites - Raleigh - RTP - 4610 Miami Blvd. rated?
Extended Stay America Select Suites - Raleigh - RTP - 4610 Miami Blvd. has a 4.2 star rating with 719 reviews.
When is Extended Stay America Select Suites - Raleigh - RTP - 4610 Miami Blvd. open?
Extended Stay America Select Suites - Raleigh - RTP - 4610 Miami Blvd. is open now. It will close tomorrow at 12:00 a.m.