Extended Stay America Select Suites - Raleigh - RTP - 4610 Miami Blvd.

Business response:

Dear Raymond, Thank you for choosing Extended Stay America and recommending us to other travelers. We endeavor to go above and beyond to ensure our guests have an exceptional experience, and we are pleased to have exceeded your expectations during your visit to Raleigh. Moreover, we are thrilled to read that you have already decided to stay with us again, and we look forward to hosting you again.Sincerely,Hotel Management 

Business response:

Dear michelle, Thank you for choosing us. We are disappointed to know of the issues you had during your stay in your room. We aim to provide a comfortable experience for every guest; therefore, we apologize for this concern during your visit. We will address this appropriately. We are grateful for your patience and hope to see you again soon.Sincerely,Hotel Management 

Business response:

Dear Orlando, Thank you for staying with us and for your review. We want every guest who stays with us to have a fulfilling experience and to depart with a lasting favorable impression. However, it is disappointing that we could not provide you a more pleasant stay. We are grateful for the feedback and hope you will reconsider and stay with us again the next time you are in the area.Sincerely,Hotel Management 

Business response:

Dear Francisco, Thank you for choosing us. We are glad you had a pleasant stay. Providing thoughtful, attentive service with a commitment to quality is always our number one priority. We have shared your feedback with the appropriate individuals to prevent the challenges you experienced from occurring in the future. Please return whenever you are in our area again. Sincerely,Hotel Management