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Extended Stay America Select Suites - Rockford - State Street
- Hotels
- Rockford, IL
About this business
Location details
747 N. Bell School Rd., Rockford, IL, 61107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was close to the bowling alley and by a lot of shopping areas
Business response:
Thank you for your wonderful review. It's so nice to know you enjoyed your stay at Extended Stay America. Our guests often comment about our convenient location near restaurants and shopping, so we're happy it worked out well for you, too. We look forward to having you as our guest again whenever your travels bring you back to this area. Travel Safe! Sincerely, Hotel Management
Appliances were quiet while running, room was also quiet and very spacious. No bedding for pull-out couch was in the room, but was delivered right away.
Business response:
Thank you for being our guest at Extended Stay America. We are glad to know you liked the size of your room and that you had a nice time with us. Thank you again for including us in your travel plans. It will be our pleasure to welcome you back anytime you visit our area. Sincerely, Hotel Management
Business response:
Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
With a last minute reservation this turned out very well. All was good with plenty of room for all of us.
Business response:
Thank you for being our guest at Extended Stay America. We're delighted to know you liked your spacious room and that you had a great time with us. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management
The property is in need of updates but room was clean and spacious. It would've been nice for there to be an ice machine as having to wait to make ice isn't convenient. Also, there were no dishes at all in the room. You needed to go to the front desk to check them out. Only thing available were a couple of plastic cups. Not even a coffee maker. Cabinets were bare.If you're nexpensive especialy justot picky about all of the amenities it's a clean place to stay but pricey for lack of amenities.
Business response:
Thank you for staying with us. We are sorry you were unhappy with our hotel's policy of keeping the kitchenware at the front desk. Please know that this is to ensure the cleanliness of these items when our guests' check-in. On a positive note, we are glad you liked our clean and spacious rooms. It was a pleasure having you stay with us, and we hope you will choose us again when your travels bring you back to our area. Sincerely, Hotel Management
Continental breakfast was terrible. Selection of food was very limited, no fruit or milk and only one type of coffee, they were out of light roast.
Business response:
Thank you for staying with us and letting us know you had an overall pleasant visit. However, we are sorry our complimentary grab-and-go breakfast offerings were not to your liking. We have made a note of your feedback as we plan any changes to our selections. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Business response:
Thank you for your fabulous rating and letting us know your stay at Extended Stay America was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
I enjoyed my stay, the staff were friendly and helpful, my room was clean and I had a relaxing stay, thank you all for the great service, would recommend it highly
Business response:
Thank you for choosing to stay with us at Extended Stay America. We're delighted to know you were impressed with the service provided by our associates and that you liked your well-appointed room. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management
The bed and bedding were awful. Only 2 flat pillows and an old blanket and thin quilt. For 145.oo for one saturday nite at least the bed could be better !
Business response:
Thank you for taking the time to write a review of our hotel. Our main priority is to provide a comfortable stay for our guests, so we apologize that you were not completely satisfied with our beds. Our front desk is available to address issues such as this, and we would have been happy to provide you with another room upon request. We hope you will give us another chance to prove ourselves to you in the near future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Rockford - State Street
How is Extended Stay America Select Suites - Rockford - State Street rated?
Extended Stay America Select Suites - Rockford - State Street has a 4.1 star rating with 1,458 reviews.
When is Extended Stay America Select Suites - Rockford - State Street open?
Extended Stay America Select Suites - Rockford - State Street is open now. It will close tomorrow at 12:00 a.m.