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Extended Stay America Select Suites - Rockford - State Street
- Hotels
- Rockford, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
747 N. Bell School Rd., Rockford, IL, 61107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff was EXTREMELY friendly. Every time I had a question or request they were more than happy to help me.
Business response:
Tina, thank you for posting your kind review of Extended Stay America. Our goal is to provide an exceptional experience for each of our guests. It was a pleasure to read about the service you received from our staff. They will be pleased to hear their efforts are noticed and appreciated by our guests. We hope you will stay with us again the next time you visit our area. Sincerely, Hotel Management
Business response:
We are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
Spacious, clean room, comfortable bed ... we had everything we needed. We only stayed one night, but we would have been very comfortable staying longer.
Business response:
Thank you for choosing the Extended Stay America. We're glad to know how much you liked our comfortable beds and the great condition of your room. We hope to have the opportunity to welcome you back. Sincerely, Hotel Management
Friendly helpful staff. Liked the people staying there. Grilling dinner, using the patio.
Business response:
Thanks for including Extended Stay America in your travel plans. We are delighted to know all went great during your stay and that you were impressed with our top-notch service and facilities. Thanks once more for your business, and we look forward to having you as our guest again in the near future. Sincerely, Hotel Management
close to the interstate, decent place to stay for Rockford
Business response:
Thank you for staying at Extended Stay America. We are glad you liked our convenient location and affordable rates. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Welcome home Your two gals at the front desk were so sweet. They helped me with every request. Since I had never stayed with Extended Stay before I didn’t know I needed to get things for kitchen. So I really kept them busy with oh I forgot I need this requests. They never became irritated or rude. I fact I think they became friendlier. The upstairs housekeeper was also pleasant she assisted me with luggage trolly and elevator. Your staff also remembered my name before I became a frequent requestor to me that was Hugh.
Business response:
Joella, thank you for staying at Extended Stay America. We are delighted you had a comfortable time here and that you were impressed with the excellent service provided by our associates. We will be sure to share your compliments with the team. Thanks again for making us your home away from home. We look forward to your next stay with us soon. Sincerely, Hotel Management
Outstanding I've stay in Rockford, Illinois several times at other locations and I would have to say it has to be the best hotel in the area.
Business response:
David, it was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect review. We look forward to your return visit. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased you overall enjoyed your stay and hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management
The hotel is dated. The hallway to my room smelled very musty the first day but was much better the second day. Also the grab and go breakfast is weak and could be improved with some fresh fruits and half and half for hot drinks along with the fake coffemate creamer
Business response:
Thanks for being our guest. Although you liked certain aspects of our hotel, we sincerely apologize for not meeting your expectations for a perfect stay. Your feedback regarding the odor and the breakfast offerings are discussed with the appropriate individuals in an effort to improve our future guest experiences. Please consider staying with us again so we can provide you with a comfortable experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Rockford - State Street
How is Extended Stay America Select Suites - Rockford - State Street rated?
Extended Stay America Select Suites - Rockford - State Street has a 4.3 star rating with 1,192 reviews.
When is Extended Stay America Select Suites - Rockford - State Street open?
Extended Stay America Select Suites - Rockford - State Street is open now. It will close tomorrow at 12:00 a.m.