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Extended Stay America Select Suites - Rockford - State Street
- Hotels
- Rockford, IL
About this business
Location details
747 N. Bell School Rd., Rockford, IL, 61107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
great hotel if you are not looking for luxury We love staying here. The staff are friendly and helpful, and it has a full kitchen, so if you want to have any meals in your room, it's great for that. We were celebrating my aunt's 90th birthday so it was wonderful to be in a quiet space where she could hear us and still have a wonderful meal. There is not a lot of "service" here, but it is an extended stay. You can have more towels or really anything you need if you just ask for it. It worked out perfectly for us.
Business response:
Thank you for taking the time to write a review of your stay. I truly appreciate your comments regarding how friendly our team is in Rockford. I was also pleased to hear how accommodating our studios were for your Aunt’s 90th birthday celebration. We hope you had fun! Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
ok, basic It was good for what we needed. But the breakfast was not a breakfast,...it was less than a continental breakfast so I was disappointed at that. But overall it was ok.
Business response:
Thank you for taking the time to write a review of your stay. I'm so pleased to hear that your overall stay was comfortable while staying at Extended Stay America-Rockford-State Street. We appreciate you letting us know that our Grab and Go breakfast did not meet your expectations. We will take these comments seriously so we can use them to better our hotels and services. We look forward to seeing you in the future, should your travels bring you back to Rockford, Illinois. Have a great day.
Weekend trip The hotel was very clean and located near lots of shops and restaurants. The only complaint I have is that the bed was a little firm. Overall, I was pleased with the stay.
Business response:
Molly - Thank you for taking the time to write a review of your stay. We appreciate you letting us know that the bed in your room was a bit firm for your liking. We are sorry for this issue, but are happy to read that we provided you with a clean and comfortable room overall that was conveniently located for your weekend trip. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
Nice Hotel The price and location was just right!!
Surprise Surprise Some friends had commented that Extended Stay was a cheap option, true but I was very surprised by the size and quality of the room. I would happily book and stay at Extended Stay again.
Not a Breakfast We picked a place that included breakfast, what we got was only a snack. The clerk even said that it is just to hold you over while you wait for your breakfast food. I guess it it reasonable considering that this was an extended stay, but we would have picked somewhere else with a more robust breakfast offering. Overall we were satisfied!
Business response:
Nick - Thank you for taking the time to write a review of your stay. We appreciate you letting us know that our grab-and-go breakfast did not provide you with the service you were looking for. We are sorry for this issue, but are happy to read that we provided you with overall satisfaction during your stay at Extended Stay America-Rockford-State Street. Thank you again for posting your review and we will use your comments to further improve our guest services and guest amenities. I do hope that you will return to our hotel, ... read more
Very convenient close to everything Very confortable and clean of you want to rest this is the place very quiet
Business response:
Juan - Thank you for taking the time to write a review of your stay. I'm glad that your stay with us was comfortable and quiet. I was also pleased to read that our hotel's location was convenient and conducive to your travel needs. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
Frequently asked questions about Extended Stay America Select Suites - Rockford - State Street
How is Extended Stay America Select Suites - Rockford - State Street rated?
Extended Stay America Select Suites - Rockford - State Street has a 4.1 star rating with 1,459 reviews.
When is Extended Stay America Select Suites - Rockford - State Street open?
Extended Stay America Select Suites - Rockford - State Street is open now. It will close tomorrow at 12:00 a.m.