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Extended Stay America Select Suites - Rockford - State Street
- Hotels
- Rockford, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
747 N. Bell School Rd., Rockford, IL, 61107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Excellent stay The hotel was very clean, staff was very friendly, good central location and would recommend it to a friend. We will definitely stay he again and again!
Business response:
Thank you for taking the time to write a review of your stay. I truly appreciate your comments regarding the comfort of the hotel and the excellent customer service you received from our associates. This makes me very proud of our team and Rockford and glad to hear you will recommend us to others. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.
Nice Place It was fine. Had no major problems. Grab and go breakfast is ridiculous. Packaged muffin and coffee. Really?Hotel should save their money and just dump that.
Business response:
Thank you for taking the time to write a review of your stay. I'm so pleased to hear that our spacious studios and well equipped kitchens met your needs. However, I am sorry to hear that our Grab and Go breakfast wasn't exactly what you were looking for. I appreciate your feedback so we can communicate these comments to continually approve our hotels and guest service. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
Comfortable Stay The hotel was well maintained and the rooms were very comfortable.
Business response:
Thank you for taking the time to write a review of your stay. It's great to hear that you enjoyed your well maintained and comfortable room. We look forward to having you visit with us again in the future.
was ok Hotel is more oriented to longer stays, e.g there is a fully equiped kitchen incl. lots of dishes. Hotel is fresh remodeled, very clean, nice furniture. No Breakfast room, just "grab and go" a coffee and muffin. We stayed just one night. We shut down the the very noisy refridgerator but but due to the very cold night we had to keep the also very noisy fan of the A/C/Heating working which was very inconvenient.
Business response:
Thank you for your recent review of your stay. We appreciate the kind comments about our spacious studios and how comfortable and clean the hotel was during your visit; however, we apologize that the refrigerator and air conditioning units were a bit on the loud side. In response to your feedback, I am going to make sure we meet with our housekeepers and maintenance engineers to consistently check these issues. Thank you for sharing your experience with us. We hope that you will give us the opportunity to provide you with a ... read more
great hotel if you are not looking for luxury We love staying here. The staff are friendly and helpful, and it has a full kitchen, so if you want to have any meals in your room, it's great for that. We were celebrating my aunt's 90th birthday so it was wonderful to be in a quiet space where she could hear us and still have a wonderful meal. There is not a lot of "service" here, but it is an extended stay. You can have more towels or really anything you need if you just ask for it. It worked out perfectly for us.
Business response:
Thank you for taking the time to write a review of your stay. I truly appreciate your comments regarding how friendly our team is in Rockford. I was also pleased to hear how accommodating our studios were for your Aunt’s 90th birthday celebration. We hope you had fun! Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
ok, basic It was good for what we needed. But the breakfast was not a breakfast,...it was less than a continental breakfast so I was disappointed at that. But overall it was ok.
Business response:
Thank you for taking the time to write a review of your stay. I'm so pleased to hear that your overall stay was comfortable while staying at Extended Stay America-Rockford-State Street. We appreciate you letting us know that our Grab and Go breakfast did not meet your expectations. We will take these comments seriously so we can use them to better our hotels and services. We look forward to seeing you in the future, should your travels bring you back to Rockford, Illinois. Have a great day.
Weekend trip The hotel was very clean and located near lots of shops and restaurants. The only complaint I have is that the bed was a little firm. Overall, I was pleased with the stay.
Business response:
Molly - Thank you for taking the time to write a review of your stay. We appreciate you letting us know that the bed in your room was a bit firm for your liking. We are sorry for this issue, but are happy to read that we provided you with a clean and comfortable room overall that was conveniently located for your weekend trip. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
Frequently asked questions about Extended Stay America Select Suites - Rockford - State Street
How is Extended Stay America Select Suites - Rockford - State Street rated?
Extended Stay America Select Suites - Rockford - State Street has a 4.3 star rating with 1,217 reviews.
When is Extended Stay America Select Suites - Rockford - State Street open?
Extended Stay America Select Suites - Rockford - State Street is open now. It will close tomorrow at 12:00 a.m.