Extended Stay America Select Suites - Salt Lake City - West Valley City

Business response:

Dear Guest, We love hearing that you were able to settle in and make the most of the in-room kitchen. Having the comforts of home is exactly what we aim to provide at Extended Stay America. Thanks for sharing your experience, and we hope to welcome you back for another delicious and relaxing visit soon! Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for bringing this to our attention. We sincerely apologize that the flooring condition did not meet expectations during your stay. Cleanliness is a top priority for us, and areas such as corners and underneath furnishings should never be overlooked. Your feedback will be shared with our housekeeping team. We appreciate you letting us know and regret any inconvenience this may have caused. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for recognizing our team's efforts to provide a truly welcoming experience; it means a lot. We also appreciate your sharing your observations regarding the exterior areas. Your feedback has been shared with our team for review as we continue working on property upkeep and improvements. Everyone at Extended Stay America values your input, and we hope to provide you with an even better experience the next time your travels bring you our way. Sincerely, Hotel Management