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Extended Stay America Select Suites - Shreveport - Airport
- Other
- Shreveport, LA
About this business
Welcome to Extended Stay America Select - Shreveport - Airport! We are the perfect location for business travelers, students, tourists and those relocating to the Shreveport, LA area who need to find a home away from home for several nights, a week, a month or even longer. Our hotel is conveniently located off I-20 and is only 4 miles from the Shreveport Regional Airport. From our location, you can easily visit local attractions such as the Shreveport Aquarium, the Louisiana State Exhibit Museum, the Shreveport Municipal Aud... read more
Location details
5725 Financial Plaza, Shreveport, LA, 71129, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Front desk hardly ever had someone there. They never really answered the phone. I had a hard time with them finding my stay. Staff should have been more attentive. Towels need to be replaced. I had to go buy some. They have been worn and some with stains. Overall the stay was fair.
Business response:
We are so sorry for the long wait time that you experienced when trying to reach the front desk and issues with the linens. We know that your time is valuable, and efficiency is paramount while traveling. Being that we are more of an extended stay - we offer limited front desk hours. We know that this is not what most guests are used to and apologize for any inconvenience that this caused.
The service during the check in process is a little bit different, but we went during COVID so i didn’t expect much. The overall cleanliness and comfort definitely could have been better.
Business response:
Thank you for your comments, Allye. We apologize for any issues you experienced with the overall cleanliness and will make sure that we address this with our housekeeping team for improvement. We are terribly sorry for any inconvenience that this caused but look forward to improving in this area for all our future guests. We hope that all your future travels are wonderful ones.
There was no shower curtain the complete week i was there not one day did housekkepin come i booked a smoking room and was told if i smoked it was a 250 dollar fine customer service was poor
Business response:
Thank you for taking the time to share this feedback, Jasmine. We sincerely apologize for the issue that you experienced with the lack of shower curtain and issue with the room. Our friendly and professional staff work hard to address and fix these types of issues as soon as they are made aware and we are terribly sorry to see that this did not happen for you. We can assure you that we will address these concerns with our team at the property for proper action and resolve. We do hope that all your future travels are wonderfu... read more
Business response:
Thank you for reviewing your stay with us, Nicole. We hope your overall stay met your needs and that you'll come again for a simple, basic and clean stay. Thank you so much for choosing WoodSpring Suites!
Staff was wonderful my room was excellent I really did enjoy that it was really really quiet
Business response:
Wow! We are beyond ecstatic to see that our staff did such an amazing job providing you with an exceptional stay! Our staff will be thrilled to learn of your high praises as they work so hard to deliver an all-around comfortable and pleasant guest experience!
Not all bad It was okay a few bugs in the room but managed no curtain on window was given a sheet lol nut we worked it out
Business response:
We are extremely disappointed to read that this was your experience with us, Amber. This is not at all the impression that we wanted to leave you with and apologize that you had this problem. Any time there are reports of pests we act immediately and act swiftly through our pest control provider to prevent these issues in the future. We sincerely apologize for the inconvenience that this caused during your stay.
Business response:
We are so glad our accommodations met your needs so beautifully during this stay. We are pleased it was a wonderful 'Simple. Done Better.' experience for you and we are ecstatic to see that you enjoyed your time with us, Amber!
Business response:
What a wonderful rating, Tyesha! We are more than ecstatic to see that you enjoyed your stay with us and that our accommodations were able to meet your needs! Thank you so much for choosing WoodSpring Suites!
Was just what we needed for a simple place to rest on out quick trip.
Business response:
We are so glad our accommodations met your needs so beautifully during this stay. We are pleased it was a wonderful 'Simple. Done Better.' experience for you and we are ecstatic to see that you enjoyed your time with us!
Frequently asked questions about Extended Stay America Select Suites - Shreveport - Airport
How is Extended Stay America Select Suites - Shreveport - Airport rated?
Extended Stay America Select Suites - Shreveport - Airport has a 4.1 star rating with 311 reviews.
When is Extended Stay America Select Suites - Shreveport - Airport open?
Extended Stay America Select Suites - Shreveport - Airport is open now. It will close tomorrow at 12:00 a.m.