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Extended Stay America Select Suites - Shreveport - Bossier City
- Other
- Bossier City, LA
About this business
Location details
2275 Old Minden Rd., Bossier City, LA, 71112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Excellent front staff
There was a safety issue
Business response:
Dear Guest, We are deeply concerned to hear that you encountered a situation that made you feel unsafe during your visit. The well-being and security of our guests are of utmost importance to us, and your feedback has been shared with our management team. Please accept our sincere apologies for any distress this may have caused. We truly appreciate you bringing this matter to our attention. We hope to have the opportunity to make your next stay with us outstanding in every respect. Sincerely, Hotel Management
Stay away
Business response:
Dear Guest, Thank you for taking the time to share your feedback. We are sorry if we missed out on any essential opportunities to make your stay a seamless, memorable one you deserve. Please accept our sincere apologies for any issues you experienced. We hope you will consider giving us another chance to show you our devotion to delivering excellent hospitality for every guest. Sincerely, HotelManagement
We had to change rooms bc it was not clean. Then the “new room” was just as filthy. There was hair and nasty stuff all over the beds. Toilet didn’t flush. The smell was horrible.
Business response:
Dear DESIREE, Thank you for sharing your experience. We sincerely apologize for the unacceptable condition of your accommodations and the inconvenience caused by having to move rooms. Cleanliness and comfort are fundamental to a positive stay, and we regret that this was not reflected during your visit. Your comments have been shared with our management and housekeeping teams for immediate attention. We truly appreciate your feedback and will work diligently to prevent similar situations in the future. We do hope you will st... read more
The room was not cleaned the sheets was dirty an it was also maggots on the bathroom floor
Business response:
Dear Davion, Thank you for reviewing our hotel. We deeply regret any inconvenience you experienced, especially regarding your concerns with the upkeep of our rooms, which is of utmost importance to us. Your feedback is invaluable, and we will address this matter with our housekeeping team. Your satisfaction is our top priority; therefore, we sincerely hope you will consider granting us another opportunity to host you in the future so we can show you our dedication to exceptional experiences. Sincerely, Hotel Management
Staff is always helpful and friendly
Business response:
Dear Dreya, We’re so glad to hear our team made your stay enjoyable with their helpful and friendly approach! Creating a warm and welcoming atmosphere is something we truly value, and feedback like yours motivates us to keep delivering great service. Thank you for taking the time to share your experience, and we look forward to welcoming you back to Extended Stay America for another comfortable and positive visit soon! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Shreveport - Bossier City
How is Extended Stay America Select Suites - Shreveport - Bossier City rated?
Extended Stay America Select Suites - Shreveport - Bossier City has a 3.1 star rating with 1,187 reviews.
When is Extended Stay America Select Suites - Shreveport - Bossier City open?
Extended Stay America Select Suites - Shreveport - Bossier City is open now. It will close tomorrow at 12:00 a.m.