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Extended Stay America Select Suites - Springfield - South
- Hotels
- Springfield, MO
About this business
Location details
1333 E. Kingsley St., Springfield, MO, 65804, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Just okay Helpful friendly night staff. Easy parking and access to room. Clean, comfortable room with limited amenities. Easy to control heating/air-conditioner. It appears this area considers "Breakfast" one coffee urn one hot water urn and small muffins and or granola bars, with no tables, chairs, or even counter space to place your items on.
Lance, who checked me in, was excellent. He should be considered a true travel industry professional. The room surprised me with no supplies that one would expect in an long-term property. Not even a plate, fork or anything. One complaint is the towels were thin and tiny. But for my purposes it worked out ok.
Business response:
Dear DELAINE, Thank you for the feedback about your stay at our hotel. We appreciate you mentioning our friendly, helpful associate Lance, we will enjoy sharing these remarks with everyone. We strive to provide our guests with all the comforts of home; therefore, we are disappointed to hear we did not meet your expectations. Your comments will help us as we continually improve our amenities. We appreciate you being our guest and hope you will stay with us again in the future.Sincerely,Hotel Management
It isn't fancy by any means but it did the purpose I needed it for. Staff was exceptional!
Business response:
Dear Susan, Thank you for your feedback on your stay at Extended Stay America. We're glad we met your needs, and our staff made a positive impact. Let us know if we can do anything to improve your future stays. We look forward to welcoming you back.Sincerely,Hotel Management
I missed the hot breakfasts and gyms the other hotels have. A tiny kitchen was not worth it.
Business response:
Dear Beth, Thank you for sharing your review and details about your recent stay. We are glad you had a pleasant time here. However, our team's priority is ensuring every guest has a comfortable and relaxing stay, and we apologize that this was not your experience. We offer grab-and-go breakfast along with a fully equipped kitchen. Also, we are sorry for the disappointment with not having a gym as per your expectations. Your concerns are valuable and always taken seriously to improve our service. Please stay with us another t... read more
The room I stayed in smelled like cheap perfume. I had to open the windows to try to air the room out. When I tried to close the window one of them would not shut. When I was looking for a parking spot I drive around the back of the property, which was not well lit, and witnessed someone in the act of shooting up drugs of some sort. There was no water pressure and the hot water went in and out.
Business response:
Dear Corinna, Thank you for taking the time to write a review. We take guest feedback seriously, as it allows us to continue to improve our guest experience. We appreciate your review and will take the necessary steps to ensure the issues you described do not occur.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - Springfield - South
How is Extended Stay America Select Suites - Springfield - South rated?
Extended Stay America Select Suites - Springfield - South has a 3.3 star rating with 2,312 reviews.
When is Extended Stay America Select Suites - Springfield - South open?
Extended Stay America Select Suites - Springfield - South is open now. It will close tomorrow at 12:00 a.m.