This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - Springfield - South
- Hotels
- Springfield, MO
About this business
Location details
1333 E. Kingsley St., Springfield, MO, 65804, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great service
Business response:
Dear Terry, thank you for posting such kind comments about our hotel, especially about our staff. We make every effort to provide service above and beyond your expectations, so we are pleased to read that you loved everything about your stay. We look forward to sharing your comments with our team. Thank you for choosing Extended Stay America. We hope to welcome you again soon.Sincerely,Hotel Management
A little pricey for the condition.
Business response:
Dear Ed, thank you for taking the time to post a review of your time with us. We were disappointed to read that our accommodations did not provide the value you hoped for. We make every effort to ensure our rates are competitive with like hotels in our area, and we strive to deliver the accommodations, service, and amenities our guests enjoy. As an extended stay hotel, we offer affordable nightly rates, budget weekly rates, and discount long-term rates. We appreciate you being our guest and hope you will stay with us again w... read more
Good value for the cost
Business response:
Lori, thank you for sharing your review of Extended Stay America. We are delighted your stay with us was enjoyable and that you found us to be of great value. It was a pleasure having you as our guest, and we look forward to seeing you again soon. Sincerely, Hotel Management
The staff was wonderfully friendly and helpful. The room was very large. We were disappointed in the breakfast that was offered. It was only granola bars, muffins and oatmeal. There was no fruit or even cereal. We were also disappointed in the air conditioning. The temperature in our room was very inconsistent and the humidity was awful. Our towels didn't dry from one day to the next.
Business response:
Christine, we appreciate you taking the time to review your recent stay at our hotel. We hope you will accept our apologies for the issues you had with the air-conditioning unit in your room and for the inconvenience as we worked to correct those problems. We are continually striving to improve our services, and we appreciate your feedback. Also, we are sorry for the disappointment you had with our grab-and-go breakfast. We are grateful for your patience, and we hope you will come back for the perfect visit you deserve on yo... read more
The hotel clerk for evening was not behind desk but rather outside smoking we had to wait until he was finish
Business response:
Toby, thank you for being our guest. We apologize for the unpleasant service you received from our front desk staff and the inconvenience this caused. Your feedback will be used to improve our services, and we appreciate your patience. We hope you will give us a chance to provide you with the hospitality you deserve on a future visit. Sincerely, Hotel Management
Will stay in ESA again.
Frequently asked questions about Extended Stay America Select Suites - Springfield - South
How is Extended Stay America Select Suites - Springfield - South rated?
Extended Stay America Select Suites - Springfield - South has a 3.3 star rating with 2,312 reviews.
When is Extended Stay America Select Suites - Springfield - South open?
Extended Stay America Select Suites - Springfield - South is open now. It will close tomorrow at 12:00 a.m.