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Extended Stay America Select Suites - Springfield - South
- Hotels
- Springfield, MO
About this business
Location details
1333 E. Kingsley St., Springfield, MO, 65804, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Sparsely stocked for an Extended Stay ( you had to ask for all of the kitchen items etc) and Breakfast was a joke and not adequate.
Business response:
Karen, thank you for staying with us and reviewing your experience. We are sorry for not meeting your expectations with our complimentary grab-and-go breakfast and with the kitchenware policy. Your comments will help us as we continually improve our amenities and service. We appreciate you being our guest and hope you will stay with us again in the future. Sincerely, Hotel Management
Must ask at check in for any kitchen supplies, including soap :/ Apparently they get stolen so the property has had to take this step. Unfortunate but considering I just came from an inn that was supposed to have a "fully stocked" kitchen with empty cupboards I appreciated having a set to cook with. Front desk attendant could not have been nicer and more helpful despite it being a busy time and nearly full capacity. Issues with the tv were handled professionally and timely.
Business response:
Victoria, thank you for choosing Extended Stay America and taking the time to share your experience. We are glad you were pleased with our well-kept accommodations with a fully-equipped kitchenette and that you were pleased with the courteous service our front desk associate delivered. Thank you for allowing us to be of service. We hope to have the pleasure of doing so again. Sincerely, Hotel Management
Clean and friendly, but not worth the price. Hotel was clean. Staff was very friendly. Quiet area. No actual breakfast, even though it was advertised on the site. Only hot chocolate, coffee, and granola bars. The bed was very firm, so not comfortable if you don't like a firm mattress. Overall, the stay was good, just not worth what I paid.
Business response:
Andrea, thank you for posting a review of your recent stay with us. We are happy overall your stay was enjoyable, and you liked our well-kept property. It is also good to learn about the friendly interaction you had with our staff. However, we are sorry that you found your mattress to be uncomfortable. We continually work to improve our accommodations, and we appreciate you sharing your comments. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management
Pleasant experience
Frequently asked questions about Extended Stay America Select Suites - Springfield - South
How is Extended Stay America Select Suites - Springfield - South rated?
Extended Stay America Select Suites - Springfield - South has a 3.3 star rating with 2,312 reviews.
When is Extended Stay America Select Suites - Springfield - South open?
Extended Stay America Select Suites - Springfield - South is open now. It will close tomorrow at 12:00 a.m.