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Extended Stay America Select Suites - St. Louis - Earth City
- Hotels
- Earth City, MO
About this business
Extended Stay America Hotel St. Louis - Earth City is located at 3125 Rider Trl S, Earth City, MO. This business specializes in Hotels & Motels.
Location details
3125 Rider Trl. S., Earth City, MO, 63045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Power outage The staff was extremely helpful and nice!!!!! The room had an odor when we entered and coins on the floor from the previous occupants, obviously the floor wasn't vacuumed. Once I took a shower the steam revealed two BIG hand prints on the mirror again, obviously not cleaned from previous occupants. I didn't complain to the staff, we just cleaned up while praying that our power would be restored by check out time.
Business response:
Thank you for taking the time to share your feedback. We are pleased to know you had an overall good stay and that you were impressed with our courteous service. That being said, we are sorry for not meeting all of your expectations. We hope you will consider us again the next time you are in this area. Sincerely, Hotel Management
The hotel was fine Expedia wouldn’t let me checkin Hotel was fine , Expedia wound the let check in early , I had wait in the rain on hold trying to check in to hotel 1/2 hour early , won’t use Expedia again
Business response:
Jim, thank you for being our guest at Extended Stay America. We’re glad to know you had a pleasant stay with us but we’re sorry for the inconvenience you experienced upon arrival. On behalf of everyone here, we invite you to stay with us again the next time you visit Earth City. Sincerely, Hotel Management
Last Minute Reservation Staff customer service is excellent. Facility ok. Room clean. Should include bottle openers in each room.
Business response:
Thank you for staying with us. We are glad you liked our courteous service and your spotless room. That being said, we are sorry if we missed meeting any of your expectations. We hope to have the opportunity to welcome you back. Sincerely, Hotel Management
Great hotel Everything was nice and the room was perfect!! We will definitely consider returning.
Business response:
We appreciate you for taking the time to share your review online. It was a pleasure knowing everything went well during your stay and that we could meet your expectations for a restful stay. Your business is appreciated, and we hope you will come back to Extended Stay America again soon. Sincerely, Hotel Management
Loved this stay Clean and comfy rooms, awesomely helpful staff exceeded every need we had and were always ready to lend a helping hand or tell us about local places to go! Easy access pet friendly and overall one of the best hotel experiences I have ever had( I travel 290/365 for work).
Business response:
Thank you for the wonderful review of Extended Stay America. We are delighted to know you loved our well-maintained rooms and that our friendly staff exceeded your expectations. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Kimberly, thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Earth City motel A/C unit was not good. It was cold when it was running and hot when it was off. Made sleeping hard. Staff was less than enthusiastic.
Business response:
Tamara, thank you for staying at Extended Stay America. We are sorry that your good-night-sleep was disturbed due to the HVAC unit. Your feedback has been discussed with our maintenance team to look at the issue and fix the problem immediately. Thanks again, and we look forward to your next visit. Sincerely, Hotel Management
Gwen was super nice and friendly. Came to town for a concert at the hollywood casino amphitheater. It was a 10 minute drive away. PERFECT!!! Would definitely come back. Love the little kitchen. You get a full size fridge for the same price that some other places dont even give you a fridge at all. :-)
Business response:
Wow - Zac, thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star review, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
To pay that amount for the suite I feel that it wa
Business response:
Joseph, thank you for your review. We are glad your overall stay was pleasant. We hope you will give us another chance to exceed your expectations on a future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Select Suites - St. Louis - Earth City
How is Extended Stay America Select Suites - St. Louis - Earth City rated?
Extended Stay America Select Suites - St. Louis - Earth City has a 4.4 star rating with 1,449 reviews.
When is Extended Stay America Select Suites - St. Louis - Earth City open?
Extended Stay America Select Suites - St. Louis - Earth City is open now. It will close tomorrow at 12:00 a.m.