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Extended Stay America Hotel St. Louis - Earth City is located at 3125 Rider Trl S, Earth City, MO. This business specializes in Hotels & Motels.
3125 Rider Trl. S., Earth City, MO, 63045, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Not a hotel I would recommend. The workers were great but the overall stay was not what I expected at all and I won't be staying at that location ever again.
Business response:
Terri, thanks for the feedback. We are glad to read you liked service offered by our staff and that you had an overall nice stay. However, we are sorry we missed meeting your expectations and regret the inconvenience caused. We hope to have the pleasure of hosting you again in near future. Sincerely, Hotel Management
Comfortable room and facility Staff was very friendly at the front desk, and the room was comfortable but cleaning before we arrived could definitely have been better. Something sticky was on the floors and corners hadn't been cleaned for awhile.
Business response:
Thank you for staying at Extended Stay America and for the feedback. We are glad to know you liked service offered by our staff and that you had a comfortable stay. Your concern has been shared with housekeeping team to be well poised in their work. It is a pleasure having you as our guest, and we look forward to your next visit when in the area. Sincerely, Hotel Management
get what you pay for not hot water for shower
Business response:
Kevin, thank you for providing your review. Although you liked certain aspects of our hotel, we apologize for the inconvenience you had in your room concerning hot water. Your feedback will help us improve our future guest experience going ahead. We hope the positive aspects of your stay will bring you both back to us. Sincerely, Hotel Management
Business friendly Nice updates. There should be a desk and chair for working in the rooms.
Business response:
Laura, thank you for staying at Extended Stay America. We are delighted to read you had a great time with us. We value your suggestion and have taken a note of it. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Mychelle, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Not terrible It’s definitely not the Hilton. But it was fairly clean. The bed was comfy. And it’s exactly what I paid for.
Business response:
Thank you for staying with us. We are glad to read you liked our well-kept property and the comfort our beds provide. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Eugene, thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
Staycation I really like our room but i was disgusted when i noticed other people hair on the blanket! The thing about is the hair was on the inside of the blanket
Business response:
Monica, thanks for being our guest at Extended Stay America. We are pleased to know you had a great stay with us and liked all of our offerings. However, we apologize for any inconvenience you had while being here. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Decent, No-Frills Basic, but clean no-frills hotel. Fairly quiet, but could hear neighbors to side and above talking and moving around.
Business response:
Andrew, thank you for choosing our hotel. We are happy to know you had a good stay with us. However, we are sorry you were disturbed by the noise from nearby guests. Our front desk is available to resolve issues, and we would have been happy to try and resolve the issue or move you to another suite. Thanks again for being our guest, and we hope to see you again soon. Sincerely, Hotel Management
Extended Stay America Select Suites - St. Louis - Earth City has a 4.4 star rating with 1,449 reviews.
Extended Stay America Select Suites - St. Louis - Earth City is open now. It will close tomorrow at 12:00 a.m.