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Extended Stay America Select Suites - St. Louis - Earth City
- Hotels
- Earth City, MO
About this business
Extended Stay America Hotel St. Louis - Earth City is located at 3125 Rider Trl S, Earth City, MO. This business specializes in Hotels & Motels.
Location details
3125 Rider Trl. S., Earth City, MO, 63045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This hotel is nice & clean & peaceful..The hotel staff Randy, Lindsey are awesome they go above & beyond to make sure your having a nice stay..I will be extending my stay here
Business response:
Dear Mechelle,Thank you for choosing Extended Stay America to be your home away from home. We're thrilled you're enjoying a pleasant and peaceful stay and that our staff provided you with exceptional service. Knowing that we exceeded your expectations in every way fills us with joy. Thank you for recognizing our team's efforts. We're delighted to have you as our valued guest and grateful for the opportunity to serve you. Sincerely,Hotel Management
I was very impressed
Honestly the property was average. Bathroom door not easy to close. Kitchen has no pots, pans, plates, silverware etc. nice stove & refrigerator. The bed was not comfortable. Felt like I was sleeping on a slant. The location is average. I have stayed in much better and much worse.
Business response:
Dear Mark, Thank you for your feedback. We apologize for the inconveniences you experienced during your stay, especially regarding the bathroom door, bed comfort, and kitchen amenities. We aim to provide a more comfortable and well-equipped environment, and we will be addressing these concerns with our team. Your input helps us improve, and we hope to exceed your expectations on your next visit. Thank you for staying with us, and we look forward to welcoming you back!Sincerely,Hotel Management
There were no trash cans in the rooms. No coffee maker. They did not come in to make our beds or bring fresh towels. There is an oder but that is expected due to the large amount of people cooking in the kitchens
Business response:
Dear Chasity, Thank you for your feedback. We apologize for the missing trash cans, coffee maker, and lack of housekeeping services during your stay. Our extended stay model does offer limited housekeeping, but fresh towels and other amenities are always available upon request. We appreciate your understanding regarding the kitchen odors and are working on better ventilation solutions. Your comments help us improve, and we hope to welcome you back for a more pleasant stay in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - St. Louis - Earth City
How is Extended Stay America Select Suites - St. Louis - Earth City rated?
Extended Stay America Select Suites - St. Louis - Earth City has a 4.4 star rating with 1,565 reviews.
When is Extended Stay America Select Suites - St. Louis - Earth City open?
Extended Stay America Select Suites - St. Louis - Earth City is open now. It will close tomorrow at 12:00 a.m.