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Extended Stay America Select Suites - St. Louis - Earth City
- Hotels
- Earth City, MO
About this business
Extended Stay America Hotel St. Louis - Earth City is located at 3125 Rider Trl S, Earth City, MO. This business specializes in Hotels & Motels.
Location details
3125 Rider Trl. S., Earth City, MO, 63045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great staff, clean location
Business response:
Dear Jeremy, Thank you for posting a review so other travelers can see what makes us an excellent choice when visiting the city! It's so nice to know how much you enjoyed your time at Extended Stay America, and we are happy you were impressed with our service, suites, and amenities. It was a pleasure hosting your visit, and we look forward to your return! Sincerely,Hotel Management
The lady who helped us check in was friendly. The room was decent other than a light and outlet that didn't work next to the bed. My only real complaint was the fact that there was not an ice machine or a vending machine that was accessible. I will not stay here again because of that.
Business response:
Dear Cindy, Thank you for being our guest. It is nice you had a pleasant stay and were happy with our friendly staff. However, we understand your disappointment with the issues in the room. Our respective team is checking your room and will fix the problem. Also, all our rooms had full-size fridges with ice trays for your convenience, so we have no ice machine on our property. Although your experience is not typical, we have room to improve, and you have our assurance that we will. Our front desk team is always there to help... read more
Our room had some slight water damage and after it rained it was coming in the window sill. Not a big deal, but worth noting! Otherwise, room was fine, not bad for staying one night!
Bit disappointed with our stay at the extended stay. Despite it being advertised online, there was no complimentary breakfast. No sort of dishware was provided, and we had to pay $20 just for a single person set. Which looked like it was from dollar tree. We were told apon check in that if we needed any extra sheets or blankets it would cost extra. And we were woken up late by other guest blasting music.
Business response:
Dear Sarah, Thank you for choosing us. Although you had a satisfactory time here, we regret the problems you suffered during this visit. The events detracted from a relaxing and seamless visit are very understandable. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention as we are continually growing and improving from our guest feedback. We address the problems so they are atte... read more
I liked the location. What I didnt like was that I was charged an rxtra 100.00 for something I didn't or wasn't aware of.
Business response:
Dear Michael, Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future.Sincerely,Hotel Management
The parking was horrible other than that everything was good
Business response:
Dear Brandon, We are delighted you chose Extended Stay America for your recent visit to the city, and we are thrilled to read your overall stay was excellent. We regret any issues you had with the parking. We appreciate your business and hope you will choose us whenever you are in the area. We look forward to seeing you again soon! Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - St. Louis - Earth City
How is Extended Stay America Select Suites - St. Louis - Earth City rated?
Extended Stay America Select Suites - St. Louis - Earth City has a 4.4 star rating with 1,449 reviews.
When is Extended Stay America Select Suites - St. Louis - Earth City open?
Extended Stay America Select Suites - St. Louis - Earth City is open now. It will close tomorrow at 12:00 a.m.