This profile has been claimed by the business owner or representative.
Extended Stay America Select Suites - St. Louis - Earth City
- Hotels
- Earth City, MO
About this business
Location details
3125 Rider Trl. S., Earth City, MO, 63045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I was very impressed
Honestly the property was average. Bathroom door not easy to close. Kitchen has no pots, pans, plates, silverware etc. nice stove & refrigerator. The bed was not comfortable. Felt like I was sleeping on a slant. The location is average. I have stayed in much better and much worse.
Business response:
Dear Mark, Thank you for your feedback. We apologize for the inconveniences you experienced during your stay, especially regarding the bathroom door, bed comfort, and kitchen amenities. We aim to provide a more comfortable and well-equipped environment, and we will be addressing these concerns with our team. Your input helps us improve, and we hope to exceed your expectations on your next visit. Thank you for staying with us, and we look forward to welcoming you back!Sincerely,Hotel Management
There were no trash cans in the rooms. No coffee maker. They did not come in to make our beds or bring fresh towels. There is an oder but that is expected due to the large amount of people cooking in the kitchens
Business response:
Dear Chasity, Thank you for your feedback. We apologize for the missing trash cans, coffee maker, and lack of housekeeping services during your stay. Our extended stay model does offer limited housekeeping, but fresh towels and other amenities are always available upon request. We appreciate your understanding regarding the kitchen odors and are working on better ventilation solutions. Your comments help us improve, and we hope to welcome you back for a more pleasant stay in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Select Suites - St. Louis - Earth City
How is Extended Stay America Select Suites - St. Louis - Earth City rated?
Extended Stay America Select Suites - St. Louis - Earth City has a 3.8 star rating with 2,278 reviews.
When is Extended Stay America Select Suites - St. Louis - Earth City open?
Extended Stay America Select Suites - St. Louis - Earth City is open now. It will close tomorrow at 12:00 a.m.